Reviews of DSB | Mobile Banking

By: De Surinaamsche Bank NV

List of user reviews and ratings for DSB | Mobile Banking

Total ratings

4.09 (Rating count: 1,004)

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Review summary

Users find the DSB Mobile Banking app easy to use with an improved and aesthetically pleasing UI. However, multiple reviews highlight significant performance issues including slow logins, frequent crashes, and sluggish navigation. The recent update also brought some feature regressions like difficulties viewing credit card info and less intuitive transaction forms. Users desire additional functionalities such as the ability to delete predefined transfers, send bank messages, and receive transaction notifications. While the app has good foundational features, addressing these bugs and feature gaps would greatly enhance user experience.

Pros

User-friendly and easy to use interface based on some reviews.
The app has a visually pleasing and clear UI after recent updates.
Includes useful banking features such as fingerprint login and OTP verification.
Improved functionality reduces the need for separate verification apps.
Available notifications for transactions are desired, showing users value this feature.

Cons

App is very slow, especially on login and while navigating between tabs.
Frequent crashes and freezing issues after recent updates.
Difficulties in viewing credit card balances and transactions post-update.
Lack of some expected features such as deleting predefined transfers and sending bank mails through the app.
User interface changes have made some transaction forms more time-consuming and less intuitive.

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User Reviews

Recent rating average: 4.40

All time rating average: 4.09

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27% (17)

Date	Author	Comment
2026-05-27	Mi*****	not well done app. it has its percks but compared to the ING App from the netherlands. it could use some work. the UI is lackkng. and navagating is a hassle. not easy to understand.
not well done app. it has its percks but compared to the ING App from the netherlands. it could use some work. the UI is lackkng. and navagating is a hassle. not easy to understand.
2026-03-23	Ra*****	Can't install it with my phone😔
Can't install it with my phone😔
2026-03-17	So*****	love it
love it
2026-03-15	De*****	good
good
2026-02-19	Tj*****	The best internet banking app ever
The best internet banking app ever
2026-02-08	M *****	top
top
2025-07-22	Ni*****	Great mobile banking experience.
Great mobile banking experience.
2025-02-15	Ge*****	De gemakkelijkste bank app om mee te werken. Good job
De gemakkelijkste bank app om mee te werken. Good job
2024-11-02	We*****	Very good
Very good
2024-10-23	Ed*****	Ok
Ok