# SN Utils

> ServiceNow Productivity tools. by SN Utils B.V.

Canonical page: [https://chrome-stats.com/d/servicenow-utils2](https://chrome-stats.com/d/servicenow-utils2)

## Overview

- **ID:** `servicenow-utils2`
- **Platform:** Firefox
- **Type:** Firefox add-on
- **Status:** Available
- **Publisher:** Arnoud Kooi
- **Category:** web-development
- **Daily users:** 2,407
- **Weekly downloads:** 75
- **Rating:** 4.89 / 5 (44 ratings)
- **Version:** 10.2.2.5
- **Last updated:** 2026-09-08
- **First published:** 2018-11-09
- **Size:** 6.13 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Firefox Add-ons Store](https://addons.mozilla.org/firefox/addon/servicenow-utils2/)
- **Website:** [https://snutils.com](https://snutils.com/)

## Description

**SN Utils** is a browser-based productivity toolkit for ServiceNow professionals, including admins, developers, and consultants. Use 60+ slash commands to navigate, search, and run actions faster, while technical names, instance tags, node switching, keyboard shortcuts, context menus, and record inspection tools streamline daily workflows.

Write and edit ServiceNow code with Monaco autocomplete, GlideRecord templates, ScriptSync, background script tools, and context-aware snippets. SN Utils requires no apps, update sets, or server-side changes, and keeps data in your browser by default. Pro features include Sidekick, AI-assisted command building, cloud sync, snippets, shortcuts, and team sharing.

## Rankings

- #1,935 — Overall
- #207 — Web Development
- #90 — productivity
- #119 — product
- #157 — column
- #168 — environment

## Permissions and access

### Permissions

- `activeTab`
- `https://*.service-now.com/*`
- `https://*.servicenowservices.com/*`
- `https://snutils.com/*`
- `contextualIdentities`
- `tabs`
- `storage`
- `contextMenus`
- `cookies`

### Content script matches

- `*.service-now.com`
- `*.servicenowservices.com`
- `snutils.com`

## Safety

- **Risk impact:** Moderate risk impact
- **Risk likelihood:** Moderate risk likelihood

### Analysis details

- Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
- This extension was recently updated in the past month. New updates may not be stable or safe.

> Some risk analysis details are omitted from this free response. [Upgrade to view the full analysis](https://chrome-stats.com/pricing).

## Review summary

SN Utils is described as indispensable and feature-rich for ServiceNow admins/developers, dramatically boosting productivity through a broad feature set and especially seamless keyboard navigation with quick shortcuts to incidents, reports, and dashboards. Reviewers praise the developer’s responsiveness, fast fixes, and regular updates. A few users report patch-related glitches (e.g., slash commands in new Firefox tabs) and small limitations (FedRAMP manifest, language behavior), but these are typically resolved quickly. Overall, it’s highly valued and regarded as essential for serious ServiceNow work.

### Pros

- Huge feature set that dramatically boosts productivity for ServiceNow work
- Seamless keyboard navigation between pages and fast shortcuts to incidents, reports, and dashboards
- Indispensable tool for ServiceNow admins and developers
- Excellent support and fast bug fixes from the developer
- Regular updates that keep the extension aligned with ServiceNow changes

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Source: [Chrome-Stats](https://chrome-stats.com/d/servicenow-utils2)