# AgentLine

> The app for agents working in AgentLine

Canonical page: [https://chrome-stats.com/d/se.viatel.agentline](https://chrome-stats.com/d/se.viatel.agentline)

## Overview

- **ID:** `se.viatel.agentline`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Viatel Sweden AB
- **Category:** PRODUCTIVITY
- **Downloads:** 48
- **Version:** 1.1.1
- **Last updated:** 2026-09-20
- **First published:** 2026-04-25
- **Publisher country:** SE
- **Size:** 61 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=se.viatel.agentline)
- **Website:** [https://viatel.se](https://viatel.se/)
- **Privacy policy:** [https://www.viatel.se/integritetspolicy/](https://www.viatel.se/integritetspolicy/)

## Description

AgentLine – make your workday as an agent easier<br><br>AgentLine is the mobile app for agents who want to streamline their work in the AgentLine service. Manage your availability and keep track of your work directly from your phone.<br><br>Manage your availability<br><br>* Log in and out of service lines with a single tap<br>* Switch between Available &amp; Break<br>* View upcoming bookings and be ready for scheduled calls<br><br>Keep track of your calls<br><br>* View call history and events<br>* See aggregated statistics about your work<br><br>Work across multiple companies<br><br>* Manage multiple companies and lines<br>* Add new companies using an invitation code<br>* Manage your profile and settings in one place<br><br>Built for agents<br><br>* Clear home screen with recent calls, availability, and alerts<br>* Easily edit your details and phone numbers<br><br>AgentLine is developed by Viatel Sweden AB for agents who want to work flexibly and stay in control of their availability and settings.

## Rankings

- #2,300,627 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`
- `se.viatel.agentline.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/se.viatel.agentline)