# Webim: chat service for agents

> Mobile application for Webim service agents

Canonical page: [https://chrome-stats.com/d/ru.webim.android](https://chrome-stats.com/d/ru.webim.android)

## Overview

- **ID:** `ru.webim.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Webim.Ru
- **Category:** BUSINESS
- **Downloads:** 11,356
- **Version:** 3.14.1
- **Last updated:** 2026-02-13
- **First published:** 2013-07-04
- **Publisher country:** RU
- **Size:** 8.55 MB
- **Data as of:** 2026-10-06
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=ru.webim.android)
- **Website:** [https://webim.ru](https://webim.ru/)
- **Privacy policy:** [https://webim.ru/doc/privacy/](https://webim.ru/doc/privacy/)

## Description

The Webim mobile application is designed to boost technical support quality for businesses. It enables agents to efficiently handle customer requests without compromising service quality, thanks to features like real-time chat communication, push notifications, and background mode that ensures messages are received even when minimized.

Key features include operator selection and hidden mode for flexible work shifts, message history review, message status indicators, editing capabilities, file exchange, visitor information display, chat status shortcuts, visitor redirect options, and support for multiple languages including Russian and English. Stay connected and responsive on the go with Webim, making customer support smarter and more mobile.

## Rankings

- #545,171 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.RECORD_AUDIO`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `ru.webim.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/ru.webim.android)