# MyENGIE

> MyENGIE. Always with you, online. Come to the app to discover everything we have prepared for you!

Canonical page: [https://chrome-stats.com/d/ro.engie.agentia](https://chrome-stats.com/d/ro.engie.agentia)

## Overview

- **ID:** `ro.engie.agentia`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ENGIE ROMANIA S.A.
- **Category:** TOOLS
- **Downloads:** 1,626,230
- **Rating:** 4.79 / 5 (54,197 ratings)
- **Version:** 2.1.21
- **Last updated:** 2026-09-10
- **First published:** 2015-06-12
- **Publisher country:** RO
- **Size:** 172 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=ro.engie.agentia)
- **Website:** [https://www.engie.ro/myengie/](https://www.engie.ro/myengie/)
- **Privacy policy:** [https://www.engie.ro/protectia-datelor-myengie/](https://www.engie.ro/protectia-datelor-myengie/)

## Description

**MyENGIE: Your Personal ENGIE Energy Companion**

MyENGIE is a mobile app designed exclusively for ENGIE customers to provide convenient 24/7 access to all your energy service details. With MyENGIE, you can effortlessly pay all your natural gas and electricity bills in one place, securely save up to three bank cards for faster transactions, and schedule periodic technical check-ups and maintenance services at your convenience.

The app enables you to stream your meter index monthly by entering data manually or scanning your meter via your mobile camera, ensuring accurate billing based on your actual consumption. The user-friendly and intuitive design allows you to personalize your account by adding multiple consumption addresses and assigning distinct names and symbols to quickly navigate your information. Always stay connected and in control of your energy management with MyENGIE.

## Rankings

- #51,265 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `ro.engie.agentia.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Most reviews focus on critical issues after a recent update: mobile authentication fails or is unusable, often forcing users to rely on web login. Payment and invoicing flows are frequently broken, with failed payments, missing payment links, and incorrect invoice data. UI stability is poor, including blank/white screens. Some users also report not receiving reset emails or codes. Overall, core features like login and payments are unreliable on Android.

### Cons

- Post-update authentication/login failures in the mobile app, rendering the app unusable for many users
- App frequently redirects to the web browser login flow, making it impossible to complete login within the app
- Reset/verification problems: reset codes or emails sometimes not received
- Payment and invoicing issues: payments fail, payment links not generated, and invoice/balance displays are incorrect
- General stability problems: blank screens, crashes, or persistent unresponsiveness in the app

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Source: [Chrome-Stats](https://chrome-stats.com/d/ro.engie.agentia)