# RingCentral

> Seamlessly integrate your RingCentral communications and collaboration solution with Google Cloud to create a powerful business communications hub.

Canonical page: [https://chrome-stats.com/d/ringcentral](https://chrome-stats.com/d/ringcentral)

## Overview

- **ID:** `ringcentral`
- **Platform:** Firefox
- **Type:** Firefox add-on
- **Status:** Available
- **Publisher:** RingCentral
- **Category:** social-communication
- **Daily users:** 742
- **Weekly downloads:** 18
- **Rating:** 3.35 / 5 (17 ratings)
- **Version:** 23.2.27
- **Last updated:** 2024-06-12
- **First published:** 2019-05-10
- **Size:** 5.40 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Firefox Add-ons Store](https://addons.mozilla.org/firefox/addon/ringcentral/)
- **Website:** [https://support.ringcentral.com/s/?language=en\_US](https://support.ringcentral.com/s/?language=en_US)
- **Privacy policy:** [https://addons.mozilla.org/firefox/addon/ringcentral/privacy/](https://addons.mozilla.org/firefox/addon/ringcentral/privacy/)

## Description

The RingCentral Chrome extension seamlessly integrates your RingCentral communications and collaboration tools with Google Cloud and Firefox, creating a powerful hub for business productivity. It allows users to schedule and join RingCentral Meetings and Conferences right from Google Calendar and other Google applications. 

Key features include a Firefox browser softphone that displays your entire communications history — voicemails, faxes, messages — and offers advanced call controls such as multi-way calls, call transfers, recordings, and clicks-to-dial or SMS directly within Gmail, Docs™, Google Calendar™, and Firefox. By combining RingCentral and Google contacts into one searchable interface, it simplifies managing communications.

Benefits of this extension include enhanced workflow automation, reduced need to switch between multiple apps, and improved team collaboration. Whether for individual users or businesses, RingCentral provides a streamlined communication experience embedded within everyday tools, boosting efficiency and productivity.

## Rankings

- #3,932 — Overall
- #39 — business
- #66 — benefit
- #69 — community
- #162 — integration
- #168 — increase

## Permissions and access

### Permissions

- `http://*/`
- `https://*/`
- `storage`
- `activeTab`
- `tabs`
- `identity`
- `notifications`
- `unlimitedStorage`
- `https://*.google.com/*`

### Content script matches

- `<all_urls>`

## Safety

- **Risk impact:** High risk impact
- **Risk likelihood:** Low risk likelihood

### Analysis details

- Allows access to all websites, posing a significant security risk as it can monitor and modify data from any visited site.
- This extension has low user count. Unpopular extensions may not be stable or safe.

> Some risk analysis details are omitted from this free response. [Upgrade to view the full analysis](https://chrome-stats.com/pricing).

## Review summary

User reviews for the RingCentral Firefox add-on highlight significant issues with login and security code verification, frequent compatibility problems including conflicts with Citrix Workspace and poor Salesforce integration, and lack of control over the add-on's activation on websites compared to Chrome. Despite these drawbacks, some users report satisfactory performance and a positive overall impression.

### Pros

- The add-on performs its intended functions generally well for some users.
- Some users find the app fantastic and highly recommend it.

### Cons

- The add-on often causes login issues, including greyed-out sign-in buttons and inability to pass security codes.
- There are compatibility problems, such as conflicts with Citrix Workspace and inconsistent phone detection, especially with Salesforce integration.
- Compared to Chrome, the Firefox version lacks flexibility, forcing the add-on to be active on all sites without user choice.

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Source: [Chrome-Stats](https://chrome-stats.com/d/ringcentral)