Reviews of Continente Online
List of user reviews and ratings for Continente Online
Total ratings
3.80
(Rating count:
13,302)Review summary
Pros
- Some users find the app intuitive and easy to shop with after updates
- Previously had a decent app which users liked, indicating potential for future improvements
- User-friendly shopping experience noted by some users
Cons
- Frequent crashes and login issues reported
- Shopping cart empties unexpectedly and frequently
- Poor user interface and navigation difficulties
- Missing essential item details, like dimensions and ingredient lists
- Lack of customer support response
Upgrade to see all 22 reviews
User reviews
Recent rating average:
1.90
All time rating average:
3.80
Upgrade to see all 22 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-10 |  | | In the past days when i search for something it loads forever and i cannot add anything to the cart, something is wrong with the search option |
| 2024-08-30 |  | | Worst app ever. UI could not be more unstable and there's an error every 5 clicks. It could not be more frustrating to use |
| 2024-01-01 |  | | Did not deliver on 29th December. Would not allow us to pick up at store. Nevertheless, took our money up front but are not refunding us. Continente say it has nothing to do with them, which is shocking as they are the ones who promote and encourage use of the service. We spend about 200 euros a week in that store....not any more ! |
| 2023-09-19 |  | | Will not hold my login information. I have to enter it every time I open the app. The app crashes often. If I hit the back button after adding something to my cart, it goes back 2 pages and I have to perform the search again. I do not receive points on my card like I do if I shop in store. |
| 2023-08-03 |  | | Incredibly frustrating app that is difficult to use, sort, and contact user support regarding orders. Unfortunately, it's also one of the better apps for online retailers in Portugal. It's crazy to me that in 2023, any shopping app (web or mobile) doesn't show full details for items like dimensions, ingredient lists, etc or show reviews. You just have to know what brand you want, or hope for the best, because returning is nearly impossible. |
| 2022-04-08 |  | | It used to be good but after the cyber attack and update it keeps crashing with internal error. It needs to be improved. |
| 2022-03-19 |  | | I can't login even after multiple attemps. The login has also no timeout so the only way to tyy again is to force shut down the app. Awful experience. |
| 2022-02-05 |  | | Login and opening the app is frustrating. It takes forever, the login has no timeout so I end up closing and opening until it works |
| 2021-12-03 |  | | I wish I could have the old app back. I can't easily see every item that has a promotion in the entire store like I used to, the app sometimes takes ages to go through the login process, when you finish shopping it doesn't let you add the delivery to your calendar in a simple manner, I get visually assaulted because they have to advertise *while* I'm shopping, and that's just what comes to mind while I once again tried to use it and got stuck on the login because it logs me out at will. |
| 2021-08-05 |  | | The worst update I've seen. They had an ok app before. Now they don't have one anymore, this just send you to a different version of their site. The only reason they did it is for cheaper a simpler maintenance for sure. They are lying to people saying this is an app. |
Upgrade to see all 22 reviews