# Reqova - спасение саппорта

> Rekova's omnichannel technical support service application

Canonical page: [https://chrome-stats.com/d/pro.hakta.reqovaapp](https://chrome-stats.com/d/pro.hakta.reqovaapp)

## Overview

- **ID:** `pro.hakta.reqovaapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Hakta
- **Category:** TOOLS
- **Downloads:** 2
- **Version:** 1.0.8
- **Last updated:** 2026-09-07
- **First published:** 2026-06-26
- **Publisher country:** RU
- **Size:** 49 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=pro.hakta.reqovaapp)
- **Website:** [https://reqova.ru](https://reqova.ru/)
- **Privacy policy:** [https://reqova.ru/docs/privacy-policy](https://reqova.ru/docs/privacy-policy)

## Description

Reqova — an app for technical support agents<br><br>Respond to customers, manage your ticket queue, and respond instantly — no matter where you are.<br><br>Reqova is an omnichannel support platform: queries from website chat, mobile apps, and integrations are collected in a single window. The mobile app gives agents everything they need right from their smartphone.<br><br>Features:<br>• All chats for your projects — in one app. Filter by status, search, and a &quot;My Tickets&quot; mode.<br>• Real-time messages — new queries and customer responses arrive instantly.<br>• Push notifications about new messages — never miss a single query, even when the app is minimized.<br>• Quick responses — a ready-made template tree for common questions.<br>• Chat status management: open, pending, resolved, closed.<br>• Availability toggle: online, away, offline.<br>• See which colleagues are already working on the chat, eliminating duplicate work.<br>• Customer context at your fingertips: name, email, phone number, and data from your systems.<br>• Internal team notes, invisible to the customer.<br><br>Best for:<br>The app is designed for support staff—operators, supervisors, and administrators—who work on the Reqova platform. It&#39;s a work tool, not a chat for end customers.<br><br>Account required:<br>To use, you need a Reqova account and access to at least one support project. You can create a project and invite operators at reqova.ru.<br><br>Why Reqova:<br>The team responds faster, customers receive responses on time, and managers see quality and workload metrics. The mobile app makes support truly mobile.

## Rankings

- #3,062,581 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `pro.hakta.reqovaapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Similar extensions and apps

- [Rekapp](https://chrome-stats.com/d/com.rekapp.app) — 713 users
- [Repzo Workstation](https://chrome-stats.com/d/com.repzo.workstationapp) — 92 users
- [Reveo Mobile](https://chrome-stats.com/d/com.reveo.app)
- [resvo](https://chrome-stats.com/d/de.resvo.app) — 14 users
- [Saby CRM](https://chrome-stats.com/d/ru.tensor.saby.crm) — 3,094 users
- [mReQuesT](https://chrome-stats.com/d/com.npp.mRequest)
- [Revesery](https://chrome-stats.com/d/com.revesery.store) — 286 users
- [Serq Customer App](https://chrome-stats.com/d/com.serq.customerapp) — 16 users
- [Reamaze](https://chrome-stats.com/d/com.reamaze.farstar) — 8,037 users, 2.93 / 5
- [ExaRemote](https://chrome-stats.com/d/com.exaremote.app) — 5 users
- [RelationshipRevive Partner](https://chrome-stats.com/d/com.relationship_app) — 38 users

---

Source: [Chrome-Stats](https://chrome-stats.com/d/pro.hakta.reqovaapp)