# MyPrimetel

> Manage all your services with ease, and access useful tools and information.

Canonical page: [https://chrome-stats.com/d/primetel.androidapp.com.primetel](https://chrome-stats.com/d/primetel.androidapp.com.primetel)

## Overview

- **ID:** `primetel.androidapp.com.primetel`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Primetel
- **Category:** BUSINESS
- **Downloads:** 126,258
- **Rating:** 2.33 / 5 (636 ratings)
- **Version:** 5.5.1
- **Last updated:** 2025-09-03
- **First published:** 2018-11-18
- **Publisher country:** CY
- **Size:** 27 MB
- **Data as of:** 2026-09-12
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=primetel.androidapp.com.primetel)
- **Website:** [http://www.primetel.com.cy](http://www.primetel.com.cy/)
- **Privacy policy:** [https://primetel.com.cy/en/privacypolicy/](https://primetel.com.cy/en/privacypolicy/)

## Description

**MyPrimetel** is a comprehensive Chrome extension designed to simplify the management of all your Primetel services, including Internet, Mobile, and TV. Key features allow you to check your balance for data, minutes, and SMS, conveniently view and pay bills, and update your Wi-Fi name and password directly from the app.

It also enables you to transfer your eSIM to a new device, convert a physical SIM to an eSIM, manage your monthly spending limit, and change your payment method for seamless account control. The extension supports easy and secure top-ups to keep your services running smoothly.

Additionally, MyPrimetel offers useful tools such as Name Day notifications, locating on-call pharmacies, green points, and petrol stations, as well as creating a personal QR contact card. Stay updated with instant applications to be the first to learn about new Primetel offers and apply online quickly and easily.

This all-in-one app empowers Primetel customers to manage their accounts with ease and access valuable resources, enhancing convenience and user experience.

## Rankings

- #198,559 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.NFC`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECORD_AUDIO`
- `android.permission.REORDER_TASKS`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `primetel.androidapp.com.primetel.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users frequently report the MyPrimetel app as unstable and frustrating, citing frequent crashes and inability to open or load the app properly. Many complain about poor usability including forced frequent logins, no logout option, and cumbersome payment entry. Although some find the app visually clean and convenient for checking account info, the overall experience is marred by technical issues and lack of features. Customer support is unresponsive, and error messages are common. Some users appreciate the app's simplicity and utility on certain devices, but the predominant feedback centers on bugs, poor design, and functionality limitations.

### Pros

- The app is simple and provides essential information about the user's account.
- Some users find it useful and convenient for managing payments and packages.
- It allows quick registration and eliminates the need for USSD codes.
- The app looks visually nice and clean in some cases.
- The app can work well on certain devices and Android versions.

### Cons

- Frequent app crashes and instability, with issues opening or loading properly.
- Poor user experience with mandatory login each time and inability to stay logged in.
- Lack of functionality such as no logout button and inability to save payment information.
- Payment process is cumbersome requiring manual entry of card details every time.
- Customer support and error handling are poor, with persistent session expiration and error messages.

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Source: [Chrome-Stats](https://chrome-stats.com/d/primetel.androidapp.com.primetel)