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Cogneed AI Assistant
Augment the quality of your agents' conversations in real-time with CogNeed AI™ conversational assistant.
What is Cogneed AI Assistant?
Cogneed AI Assistant is a Chrome extension that enhances conversations by providing contextual information in real-time. With the CogNeed AI™ conversational assistant, agents can easily access relevant content cards while engaging with customers or navigating through tabs. The extension supports multiple languages and offers features like detection history, pinning cards, searching, and more. Easily download the plugin from the CogNeed Dashboard and start improving your conversations today!
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Summary
With CogNeed AI™, contextual information is dynamically displayed in your navigator when you pronounce associated keywords. To get started : go to CogNeed Dashboard and create an account. Once you're connected, go to Content Management tab.
1 - CogNeed Dashboard ▶️ Define a project /campaign : whether business (call center, sales campaign, customer service) or personal projects (job or press interview, webinar, ...), you can add as many projects as you want. ▶️ Define your content cards : inside your project, you can add as many content cards as you'd like (text, images, links, sheets or gifs content). ▶️ Associate vocal commands : languages supported include English, French, Spanish, German, Italian, Portuguese, Chinese, Russian, ... ▶️ Download CogNeed Plugin : you can do it here !
2 - CogNeed Plugin ▶️ Start CogNeed AI™ plugin : in the plugin extension, choose your project and start the tool. ▶️ Allow microphone : in the prompt, allow CogNeed AI™ to listen to you. ▶️ Pronounce keywords : enjoy the power of keyword spotting in your navigator ! CogNeed assistant follows you when you navigate through tabs and dynamically displays previously associated content.
Key features of CogNeed Plugin
User reviews
mody sissoko, 2022-04-29
Tony Ndombele, 2022-04-29
Dimitri CHD, 2022-04-29Safety
Risk impact
Cogneed AI Assistant is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install Cogneed AI Assistant if you trust the publisher.
Risk likelihood
Cogneed AI Assistant may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.
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