Reviews of Allegro: shopping online
List of user reviews and ratings for Allegro: shopping online
Total ratings
4.78
(Rating count:
607,014)Review summary
Users find Allegro a decent and smooth shopping app with effective search and good buyer protection. However, many struggle with the lack of English language options, poor search accuracy especially in different languages, frustrating delivery experiences, confusing aggregated search results, and limited support from Allegro itself. These recurring issues impact usability and customer satisfaction despite the app's overall functionality and product variety.
Pros
- App runs smoothly and has a decent interface for shopping.
- Search and filtering features work well in general, saving time and money.
- Allegro provides a vast marketplace with many legitimate products.
- The app takes care of buyer safety and offers money back on issues.
- Regular users find the app reliable enough for repeated use.
Cons
- App lacks English language support, making it hard for non-native speakers to use.
- Search functionality has significant issues, including poor autocorrect and inaccurate results, especially in non-Polish languages.
- Delivery and shipment tracking are unreliable, with delays, lack of updates, and inconvenient pickup points.
- The app's aggregation of search results causes confusion and makes finding products difficult.
- Customer support is unhelpful, and Allegro acts mainly as an intermediary without resolving issues directly.
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User reviews
Recent rating average:
2.40
All time rating average:
4.78
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-26 |  | | I am not able to change the app language from Czech to English. I've tried many options. If you could suggest I'd change my ratings. Edit 1: Dear developers, as suggested my you the language settings do not have English options in them. I am an expat living in Czech republic and need to access the app in English. |
| 2025-01-17 |  | | Overall, this application is excellent. However, it lacks a search feature in the comments section, which would be beneficial for users like me who rely on comments for purchasing decisions. |
| 2025-01-10 |  | | Well, telling me to install the app and I would get 15zl , but never got them. And, installing the app I have been asked what language I prefer, so I choosed English, but it doesn't work. Only polish. Come on guys it's 2025, Even in Pakistan and African countries you have English apps. |
| 2024-12-30 |  | | I like the app, but I really have no idea what product recommendations are based on. Once I bought phone case and then they showed me Whiskas in my recommendations. Another time I bought rice flour and in my recommendation appeared a religion book. And the notifications about checking my recommendations really piss me off. Can you please fix this? |
| 2024-12-29 |  | | I use it regularly. The app works BUT: searching in a different language than polish shows bad results. The website and app do not have same products. You will find some on web and not on app. It seems like two different marketplaces. mall.cz also shows different results even though they merged. If you click on .pl on your browser it will move you to the app and change your language to polish but it will not reset to original after you close the app. Minimum smart post is 12eur for EACH seller. |
| 2024-12-25 |  | | Decent app. Runs smooth. The interface could be improved thought. |
| 2024-12-22 |  | | Do modern app makers think everyone in a particular country speaks the language? Or the target customers are only locals? When apps were on java and symbian, the first option you got when you opened an app was to select language. That was 20years ago...I thought the future was bright back then. Two instances you're missing out on- 1. British customer in Britain buying a gift for his friend on his birthday, 2. A foreigner who just arrived in Czech Republic and wants some stuff for his apartment |
| 2024-12-19 |  | | Horrible application with the worst filter ever. I always leave the app totally frustrated without buying anything. They don't have proper human review of categories of products. The app uses automatrd translation and messes up your search. When you look for softshell ladies' jacket, it finds maybe 3 from the same company, but in different color and rest is not softshell. So it is pointless to filter anything. When you filter material, size and color, and hood, you'll end up with no choice. |
| 2024-12-19 |  | | Is there a way to set the app on English? Very hard to use for non-Slovak speakers, but resodents in your country. Thank you! Hello! You do not have English option where it's indicated. It's Slovak, Polish, Czech and Hungarian. I speak none of these languages |
| 2024-12-18 |  | | I ordered goods on 26th of November 2024. The original expected date of delivery was 3 Dec 2024. I recieved notification on 3 Dec 2024 the package will be delivered "today" but when I open the details the package has not left China until 16 Dec 2024. I was not informed about the delay. I am hugely unsatistied and I will never order anything again from this online trash site. |
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