# OTRS Ops

> Add useful tools for OTRS/Znuny operators

Canonical page: [https://chrome-stats.com/d/otrs-ops](https://chrome-stats.com/d/otrs-ops)

## Overview

- **ID:** `otrs-ops`
- **Platform:** Firefox
- **Type:** Firefox add-on
- **Status:** Available
- **Publisher:** Skitbylosen
- **Category:** other
- **Rating:** 5.00 / 5 (2 ratings)
- **Version:** 1.5.1
- **Last updated:** 2026-05-12
- **First published:** 2022-08-21
- **Size:** 50 KB
- **Data as of:** 2026-09-06
- **Store listing:** [Firefox Add-ons Store](https://addons.mozilla.org/firefox/addon/otrs-ops/)

## Description

OTRS Ops is a Firefox add-on that enhances the OTRS experience by providing useful tools for operators. It allows you to quickly copy OTRS ticket links to your clipboard with just a few clicks or a keyboard shortcut. By default, the shortcut is Alt+C, but you can customize it in the settings. Simplify your workflow and save time with OTRS Ops!

## Rankings

- #130,593 — Overall

## Permissions and access

### Permissions

- `activeTab`
- `contextMenus`
- `tabs`
- `clipboardWrite`
- `clipboardRead`
- `storage`

## Safety

- **Risk impact:** Moderate risk impact
- **Risk likelihood:** Moderate risk likelihood

### Analysis details

- Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
- This extension has low user count. Unpopular extensions may not be stable or safe.

> Some risk analysis details are omitted from this free response. [Upgrade to view the full analysis](https://chrome-stats.com/pricing).

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Source: [Chrome-Stats](https://chrome-stats.com/d/otrs-ops)