# Saras Support

> Internal support desk for managing customer support tickets and chats

Canonical page: [https://chrome-stats.com/d/org.sarasai.support](https://chrome-stats.com/d/org.sarasai.support)

## Overview

- **ID:** `org.sarasai.support`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Saras AI Institute, US
- **Category:** BUSINESS
- **Version:** 1.1.0
- **Last updated:** 2026-09-03
- **First published:** 2026-07-22
- **Publisher country:** US
- **Size:** 83 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=org.sarasai.support)
- **Website:** [https://www.sarasai.org/](https://www.sarasai.org/)
- **Privacy policy:** [https://www.sarasai.org/privacy](https://www.sarasai.org/privacy)

## Description

Saras Support is an internal support application designed for authorized support staff to efficiently manage customer support operations.<br><br>With Saras Support, support agents can:<br><br>• Receive and manage new support tickets<br>• Chat with customers in real time<br>• View complete conversation history<br>• Accept and assign support requests<br>• Track ticket status and progress<br>• Resolve customer issues efficiently<br>• Receive instant notifications for new assignments<br>• Collaborate with the support team through a centralized dashboard<br><br>The application is intended exclusively for authorized employees and support personnel. User accounts are created and managed internally by the organization. Public registration is not available.<br><br>Key Features:<br>• Secure employee authentication<br>• Real-time messaging<br>• Push notifications<br>• Ticket assignment and management<br>• Conversation history<br>• Status tracking<br>• Fast and reliable support workflow<br><br>Saras Support helps support teams deliver faster response times, improve collaboration, and provide a better customer support experience

## Rankings

- #3,170,942 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_APP_BADGE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.anddoes.launcher.permission.UPDATE_COUNT`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.htc.launcher.permission.READ_SETTINGS`
- `com.htc.launcher.permission.UPDATE_SHORTCUT`
- `com.huawei.android.launcher.permission.CHANGE_BADGE`
- `com.huawei.android.launcher.permission.READ_SETTINGS`
- `com.huawei.android.launcher.permission.WRITE_SETTINGS`
- `com.majeur.launcher.permission.UPDATE_BADGE`
- `com.oppo.launcher.permission.READ_SETTINGS`
- `com.oppo.launcher.permission.WRITE_SETTINGS`
- `com.sec.android.provider.badge.permission.READ`
- `com.sec.android.provider.badge.permission.WRITE`
- `com.sonyericsson.home.permission.BROADCAST_BADGE`
- `com.sonymobile.home.permission.PROVIDER_INSERT_BADGE`
- `me.everything.badger.permission.BADGE_COUNT_READ`
- `me.everything.badger.permission.BADGE_COUNT_WRITE`
- `org.sarasai.support.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/org.sarasai.support)