# Consumer Reports

> Products ratings, reviews, and shopping advice

Canonical page: [https://chrome-stats.com/d/org.consumerreports.ratings](https://chrome-stats.com/d/org.consumerreports.ratings)

## Overview

- **ID:** `org.consumerreports.ratings`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Consumer Reports, Inc.
- **Category:** SHOPPING
- **Downloads:** 949,212
- **Rating:** 3.43 / 5 (4,627 ratings)
- **Version:** 5.19.1-1195
- **Last updated:** 2026-09-09
- **First published:** 2014-06-24
- **Publisher country:** US
- **Size:** 135 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=org.consumerreports.ratings)
- **Website:** [http://www.consumerreports.org](http://www.consumerreports.org/)
- **Privacy policy:** [http://www.consumerreports.org/privacy](http://www.consumerreports.org/privacy)

## Description

The Consumer Reports app is your on-the-go companion for shopping, savings, product comparisons, ratings, and more. It provides free access to Bill Negotiator, Buying Guides, and limited access to AskCR, our smart advisor that answers your research, shopping, and product questions in seconds.

With a paid Membership, unlock unlimited chats with AskCR, extra savings with Bill Negotiator, members-only deals, Image Scan to quickly identify, compare, and shop for products, ratings and reviews for 10,000+ products, and smarter tools like Best Time to Buy and CR Recommended. As a nonprofit and independent organization, CR purchases every product we test and never accepts advertising, ensuring unbiased insights. A Digital CR Membership also grants full access to Consumer Reports Online (consumerreports.org) with more tools and savings.

## Rankings

- #70,345 — Overall
- #6 — Shopping (Gross)
- #145 — Shopping (Free)

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE`
- `android.permission.ACCESS_ADSERVICES_TOPICS`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.AUTHENTICATE_ACCOUNTS`
- `android.permission.CAMERA`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.MANAGE_ACCOUNTS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `com.android.vending.BILLING`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `org.consumerreports.ratings.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Many users praise quick access and the value of CR's testing on mobile, but a large share report serious stability and usability issues, plus login/billing frustrations and web-app content gaps. Device compatibility and a suboptimal search experience further undermine satisfaction. Overall, the app risks undermining the brand's credibility unless stability, accessibility, and parity with the website improve.

### Pros

- Quick access to product information and ratings on mobile.
- Perceived value of membership due to objective, in-depth testing.
- Good layout and interface (positive UI feedback from some users).
- Positive sentiment toward the Consumer Reports brand and content.

### Cons

- Severe usability issues and instability: the app becomes nearly unusable, freezes or crashes, and some pages are unreadable (light text on light backgrounds).
- Account, login, and billing problems: users report being unable to log in, not recognizing membership, and trouble canceling subscriptions or dealing with auto-charges.
- Content parity and navigation problems: the app often feels different from the web, with important ratings/reviews hard to find or missing.
- Device compatibility and support gaps: issues on newer devices (e.g., Galaxy S25+, Galaxy Z Fold 7) with inconsistent performance.
- Search UX friction: standard search bar is missing or less usable, forcing reliance on a chatbot approach.

## Similar extensions and apps

- [Consumer Reports](https://chrome-stats.com/d/com.insightreviews.app) — 127 users
- [Try & Review](https://chrome-stats.com/d/com.ilathysadmin.tryandreviewcustomer) — 29,806 users, 2.75 / 5
- [Reviewboard Magazine](https://chrome-stats.com/d/com.reviewboard.app) — 2 users
- [Beep](https://chrome-stats.com/d/com.exemplo.codiscliente) — 44 users
- [Revu](https://chrome-stats.com/d/com.ics.elgamal.revu.revu) — 67 users
- [Which?](https://chrome-stats.com/d/uk.co.which.reviews) — 359,151 users
- [Smart Consumer](https://chrome-stats.com/d/com.codebrew.smartconsumer) — 235,392 users, 3.36 / 5
- [Reviews Cars App](https://chrome-stats.com/d/com.craigs.reviewscars) — 35 users
- [Compara AI - Product reviews](https://chrome-stats.com/d/cat.compara.android) — 221 users
- [Product Report Card](https://chrome-stats.com/d/com.productreportcard.app) — 119,202 users, 3.65 / 5
- [Comparor. Deals and Discounts](https://chrome-stats.com/d/com.comparor) — 6,885 users

---

Source: [Chrome-Stats](https://chrome-stats.com/d/org.consumerreports.ratings)