# CincyKids Health Connect

> CincyKids Health Connect : non-emergency healthcare when and where you need it.

Canonical page: [https://chrome-stats.com/d/org.cchmc.teladoc](https://chrome-stats.com/d/org.cchmc.teladoc)

## Overview

- **ID:** `org.cchmc.teladoc`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Cincinnati Children's Hospital Medical Center
- **Category:** MEDICAL
- **Downloads:** 16,932
- **Rating:** 4.33 / 5 (39 ratings)
- **Version:** 1.18.0
- **Last updated:** 2026-04-09
- **First published:** 2020-01-28
- **Publisher country:** US
- **Size:** 131 MB
- **Data as of:** 2026-09-11
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=org.cchmc.teladoc)
- **Privacy policy:** [https://www.cincinnatichildrens.org/site/privacy](https://www.cincinnatichildrens.org/site/privacy)

## Description

CincyKids Health Connect offers convenient, secure video visits for non-emergency pediatric healthcare. Designed specifically for children, this extension connects you with board-certified pediatric experts from Cincinnati Children’s Hospital ranked No. 3 nationally. Easily request a visit, share your child’s medical history, and receive expert advice on symptoms like fever, cough, rashes, injuries, and more — all from the comfort of your home.

This HIPAA-compliant tool ensures your child’s health information remains private and integrates smoothly with your primary care provider. Whether it’s a minor illness or injury, CincyKids Health Connect provides peace of mind and expert care 24/7, changing the way families access pediatric healthcare.

## Rankings

- #462,044 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BROADCAST_STICKY`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_LOGS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CALENDAR`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `org.cchmc.teladoc.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `org.cchmc.teladoc.permission.MAPS_RECEIVE`

## Review summary

Users find the app easy to use with helpful tech support and appreciate features like sharing visit notes and quick evening connections. However, multiple reviews complain about the app not truly offering 24/7 service as advertised, requiring new accounts without connecting to MyChart, lack of insurance billing options, unclear wait times, login problems, and inability to delete accounts.

### Pros

- Easy to use app
- Helpful tech support
- Option to share visit notes with primary pediatrician
- Quick connection time during evening hours (less than 30 minutes)
- Educational and helpful for kids' health issues

### Cons

- Service not available 24/7 despite claims, unavailable until 6 a.m.
- Does not connect to MyChart; requires creating a new account and re-entering medical info
- No insurance billing; only accepts credit cards including HSA cards via Visa or Mastercard
- No time estimate or queue number when waiting to connect
- Login issues with password errors despite correct credentials
- Unable to delete account

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Source: [Chrome-Stats](https://chrome-stats.com/d/org.cchmc.teladoc)