# Caltrain Mobile

> The official mobile ticketing app from Caltrain!

Canonical page: [https://chrome-stats.com/d/org.caltrain.riderapp](https://chrome-stats.com/d/org.caltrain.riderapp)

## Overview

- **ID:** `org.caltrain.riderapp`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** Caltrain
- **Category:** TRAVEL\_AND\_LOCAL
- **Downloads:** 173,147
- **Rating:** 3.87 / 5 (708 ratings)
- **Version:** 3.21.7405
- **Last updated:** 2025-06-26
- **First published:** 2018-02-07
- **Size:** 15 MB
- **Data as of:** 2025-11-01
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=org.caltrain.riderapp)
- **Website:** [http://www.caltrain.com](http://www.caltrain.com/)
- **Privacy policy:** [http://www.caltrain.com/about/privacypolicy.html](http://www.caltrain.com/about/privacypolicy.html)

## Description

The Caltrain Mobile app is the official mobile ticketing solution for Caltrain riders, allowing you to purchase and use train fares instantly on your smartphone. Simply download the free app, securely register your debit/credit card or PayPal account, and enjoy a hassle-free, paperless ticketing experience. No need for cash, exact change, or ticket machines.

Key features include the ability to buy single or multiple fares for groups, offline ticket use after purchase, and a straightforward purchase process covering rider type, travel origin and destination, fare selection, and payment. Remember to keep your app installed while your tickets are active as they are stored on your device, and always have your ticket ready for conductor inspection. Plan ahead to ensure your battery doesn't die during your journey!

## Permissions and access

### Permissions

- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.AUTHENTICATE_ACCOUNTS`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.GET_ACCOUNTS`
- `android.permission.INTERNET`
- `android.permission.MANAGE_ACCOUNTS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_CREDENTIALS`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`

## Review summary

Users appreciate the convenience of buying Caltrain tickets directly through the app, avoiding queues and physical cards. However, many experience frequent loading issues, missing tickets after purchase, and slow or error-prone payment processing. The app does not provide integrated train schedules, instead redirecting users to external, non-mobile-friendly pages. Additionally, the requirement to create an account deters some users. Overall, while the app offers useful ticketing capabilities, reliability and usability problems significantly impact user experience.

### Pros

- Allows purchasing tickets on mobile without needing to queue at stations or use physical tickets.
- Convenient ticket purchasing process compared to alternatives like Clipper, no need to tag off or worry about accidental double taps.
- App is useful as it is the only one that allows buying Caltrain tickets directly.
- Provides an alternative to physical tickets and clipper cards.
- Once working, the app effectively facilitates travel and ticketing.

### Cons

- App frequently fails to load or freezes at startup, making it unusable at times.
- Purchased tickets often do not appear or take a long time to show up in the app, causing confusion and duplicate purchases.
- The app lacks integrated train schedules and instead links to a non-mobile-friendly PDF or website, reducing usability.
- Payment processing can be slow, error-prone, and confusing, with reports of issues using Google Pay and credit cards.
- Requires account creation and sharing personal information before purchasing tickets, which some users find inconvenient.

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Source: [Chrome-Stats](https://chrome-stats.com/d/org.caltrain.riderapp)