# EasyChannel

> An easychannel system communication and management app

Canonical page: [https://chrome-stats.com/d/online.easychannel](https://chrome-stats.com/d/online.easychannel)

## Overview

- **ID:** `online.easychannel`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** ENTERness
- **Category:** COMMUNICATION
- **Downloads:** 668
- **Version:** 3.0.1
- **Last updated:** 2026-05-27
- **First published:** 2020-10-31
- **Publisher country:** BR
- **Size:** 71 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=online.easychannel)
- **Website:** [https://enterness.com/site/](https://enterness.com/site/)
- **Privacy policy:** [https://enterness.easychannel.online/policy.html](https://enterness.easychannel.online/policy.html)

## Description

Easychannel is an omnichannel customer service app designed to centralize communication between companies and customers in a single place. With it, your team can respond to and manage conversations across different channels directly from their mobile phone, ensuring greater agility, organization, and efficiency.<br><br>🌐 Supported Customer Service Channels<br><br>Instagram Direct – Receive and respond to direct messages, comments, and interactions from customers.<br><br>Messenger (Facebook) – Centralize contact with your Facebook followers and customers.<br><br>WhatsApp – Chat quickly and easily, with support for multiple agents.<br><br>Email – Integrate and manage your emails with other channels.<br><br>🔑 Main Features<br><br>Unified Inbox: View all messages from different channels in one place.<br><br>Mobile Customer Service: Follow up and respond to your customers from anywhere, directly from the app.<br><br>Conversation History: Easily access records of previous interactions, maintaining context for each service.<br><br>Smart Distribution: Automatically route conversations to available agents or specific teams.<br><br>Quick and personalized responses: Save time with canned messages or create templates to speed up responses.<br><br>Real-time notifications: Don&#39;t miss any important messages, regardless of the channel.<br><br>🎯 Benefits for your company<br><br>Centralization: All channels in a single app.<br><br>Agility: Faster and more effective responses.<br><br>Organization: Structured team and properly distributed service.<br><br>Scalability: Ready for companies that want to grow without compromising service quality.

## Rankings

- #1,287,712 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.CAMERA`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_FULL_SCREEN_INTENT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_EXTERNAL_STORAGE`
- `android.permission.WRITE_INTERNAL_STORAGE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `online.easychannel.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

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Source: [Chrome-Stats](https://chrome-stats.com/d/online.easychannel)