UserTesting Browser Recorder

Name: UserTesting Browser Recorder
Rating: 2.0448717948717947 (468 reviews)
Author: https://www.usertesting.com

The UserTesting Browser Recorder is an extension that records your screen and audio when you are providing feedback on websites or…

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The UserTesting Browser Recorder is a powerful Chrome extension designed to simplify the process of providing feedback on websites and digital experiences. It records your screen and audio, enabling you to capture detailed usability insights and participate in research studies seamlessly.

With this tool, you can easily view assigned tasks, perform them while recording, and answer follow-up questions either by speaking or typing. This makes it ideal for usability testers and researchers aiming to collect comprehensive user feedback efficiently.

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By:

https://www.usertesting.com

Users:

200,000+

Rating:

2.04

(468)

Version:

0.5.1 Last updated: 2025-05-06

Creation date:

2023-02-22

Risk:

Permissions:

scripting
sessions
storage
system.cpu
system.display
system.memory
activeTab
tabs
unlimitedStorage
desktopCapture

See more ⏷

Host permissions:

http://*/*
https://*/*

Size:

4.60M

Email:

su*****@usertesting.com

URLs:

Website ,Privacy policy

Full description:

See detailed description ⏷

Source:

Chrome Web Store

Updated:

a day ago

Ranking

# 1,220 ▼ 3

User reviews

UserTesting Browser Recorder has mixed reviews. Many appreciate its easy installation and user-friendliness, and some find it beneficial for earning money. However, a significant number of users face persistent problems like frequent crashes, failure to upload test recordings, and tests failing to load or start. These technical issues, coupled with poor developer support and unresolved bugs, lead to user frustration and loss of test opportunities. While some users report stable performance, the extension's reliability and support need significant improvement to meet testers' needs.

Pros

Easy to install and use for many users.
User friendly interface making it accessible even for those not very computer-savvy.
Provides a good variety of tests for users.
Helpful for making extra money on the side.
Stable and reliable experience reported by some users over long-term use.

Cons

The extension frequently fails to upload recorded tests, causing loss of test sessions and frustration.
It often crashes on Windows 11 and other platforms, with recurring technical bugs unaddressed for months.
Users report being stuck in loops where the test never properly loads or starts.
Some users face issues where the extension repeatedly prompts to install even though it is already installed.
Lack of timely support and accountability from developers when bugs affect testers' ability to complete work.

Recent reviews

Not working, a waste of time.

Iris Jaye, 2025-04-25

After 5 minutes, test still not loaded; it kept being stuck in loop saying that extension was added and test was loaded, but there was never access to the test.

Lillian Fairley, 2025-04-23

I would recommend this web due to its user friendly attributes

ralph stpreux, 2025-03-29

View all user reviews ›

Extension safety

Risk impact

UserTesting Browser Recorder requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

UserTesting Browser Recorder may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.

Risk likelihood analysis details

High This extension was recently updated in the past month. New updates may not be stable or safe.
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