# OnePlus Care

> Your personal OnePlus device assistant

Canonical page: [https://chrome-stats.com/d/oneplus.consumer.android](https://chrome-stats.com/d/oneplus.consumer.android)

## Overview

- **ID:** `oneplus.consumer.android`
- **Platform:** Android
- **Type:** Android app
- **Status:** Removed
- **Publisher:** Servify
- **Category:** LIFESTYLE
- **Downloads:** 3,734,262
- **Rating:** 2.30 / 5 (26,118 ratings)
- **Version:** 4.10.1
- **Last updated:** 2025-08-29
- **First published:** 2018-07-02
- **Size:** 38 MB
- **Data as of:** 2025-10-03
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=oneplus.consumer.android)
- **Website:** [http://servify.tech/](http://servify.tech/)
- **Privacy policy:** [https://global.servify.tech/privacy](https://global.servify.tech/privacy)

## Description

**OnePlus Care** offers OnePlus users a seamless way to manage their devices. The app enables quick self-diagnosis, health monitoring, and secure storage of bills and warranty details via the Servify Cloud. Users can purchase authorized protection plans, extend warranties, and track claims with a paperless, cashless process.

Enjoy hassle-free service options such as device pick-up for repair or pre-booking visits to authorized service centers, with comprehensive tracking of your repair journey. Available exclusively for OnePlus customers in India and the USA, OnePlus Care maximizes your device ownership experience with convenience and reliability.

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_NOTIFICATION_POLICY`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH`
- `android.permission.BLUETOOTH_ADMIN`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.FLASHLIGHT`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.HIGH_SAMPLING_RATE_SENSORS`
- `android.permission.INTERNET`
- `android.permission.MODIFY_AUDIO_SETTINGS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_MEDIA_IMAGES`
- `android.permission.READ_MEDIA_VIDEO`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECORD_AUDIO`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.TRANSMIT_IR`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_SETTINGS`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `com.google.android.providers.gsf.permission.READ_GSERVICES`
- `oneplus.consumer.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Most reviewers report repeated IMEI verification failures that block diagnostics and warranty actions. Many also find the app restricted to US/Canada (India missing) and encounter login/registration problems. Several note the app doesn’t recognize newer OnePlus models and appears out of date. A minority of users left brief positive comments, but the dominant issues are verification, country availability, and account access failures.

### Pros

- Provides device diagnostics and warranty/registration features (intended purpose)
- Some users report positive experiences (comments like “good”, “great”, “Excellent”)
- Implements IMEI-based verification for device security/registration

### Cons

- IMEI validation frequently fails or shows "invalid", preventing use of core features
- App appears limited to United States and Canada; other countries (notably India) are not selectable
- Users report inability to log in or register accounts
- App does not recognize newer OnePlus models / hasn't been updated for latest devices
- Diagnostics and complaint/warranty registration become unusable due to verification/login problems

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Source: [Chrome-Stats](https://chrome-stats.com/d/oneplus.consumer.android)