Chrome-Stats extension
Compare Chrome extensions: Scoop vs OmniChat by Freshchat
| Stats | 
Scoop
|
OmniChat by Freshchat
|
|---|---|---|
| User count | 81 | 2,000+ |
| Average rating | 5.00 | 2.00 |
| Rating count | 1 | 1 |
| Last updated | 2018-05-10 | 2020-01-11 |
| Size | 180.22K | 305.15K |
| Version | 4.0 | 1.2.0 |
| Short description | |
|---|---|
| A relaxing launcher and support client for our valued employees and customers. | Engage, sell, and support from anywhere on the web |
| Full summary | |
Say Hello to Scoop - a new tab extension by Freshdesk where we share support tips from the support community around the world. Every week, we will share a new tip that will help you support better and create customer delight! Do you have tips to share? Submit your tips and help everyone in support! |
Carry the Freshchat messenger on any chrome webpage — Close deals and support customers from anywhere.
Assign conversations to an individual team member or to pre-created groups. Resolve them and convert them into Freshdesk tickets, if required.
Respond to conversations using words, emojis, or images. You can also attach FAQs or a canned response to your reply to fight the monotony and find a higher place on the productivity map.
Get all the intel you need from user profile and website navigation history to lead and ticket information from Freshsales and Freshdesk to respond confidently.
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