# My PetSafe®

> Your official app to get the most out of your connected PetSafe® products

Canonical page: [https://chrome-stats.com/d/net.petsafe.platform](https://chrome-stats.com/d/net.petsafe.platform)

## Overview

- **ID:** `net.petsafe.platform`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** Radio Systems Corporation
- **Category:** LIFESTYLE
- **Downloads:** 126,955
- **Rating:** 2.88 / 5 (702 ratings)
- **Version:** 1.33.0
- **Last updated:** 2026-08-21
- **First published:** 2020-02-17
- **Publisher country:** US
- **Size:** 101 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=net.petsafe.platform)
- **Website:** [https://www.petsafe.net/](https://www.petsafe.net/)
- **Privacy policy:** [https://cdn.ps-smartfeed.cloud.petsafe.net/documents/app-privacy-policy.html](https://cdn.ps-smartfeed.cloud.petsafe.net/documents/app-privacy-policy.html)

## Description

The My PetSafe® app is your official tool to maximize the benefits of all your connected PetSafe® smart products. Whether you're at home or on the go, this app allows seamless management and monitoring of devices like the Guardian® GPS Dog Fence, ScoopFree® Smart Self-Cleaning Litter Box, Smart Feed Automatic Pet Feeder, SmartDoor™ Connected Pet Door, and SMART DOG® Remote Trainer. Easily view and manage all your devices in one centralized location.

Key features include creating personalized pet profiles, customizing device names, and granting unlimited family members access. The app elevates pet care convenience by combining multiple smart products into a single, user-friendly interface.

## Rankings

- #197,684 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.BLUETOOTH_CONNECT`
- `android.permission.BLUETOOTH_SCAN`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.CHANGE_WRITE_SETTINGS`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_CONNECTED_DEVICE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.READ_BASIC_PHONE_STATE`
- `android.permission.READ_EXTERNAL_STORAGE`
- `android.permission.READ_PHONE_STATE`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `net.petsafe.platform.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

Users report persistent app instability: login and connectivity failures, offline devices, broken scheduling/fence editing, and missing notifications. Billing and cancellation issues plus weak support further harm experience. The concept is appealing, but reliability and support must improve for consistent, trustworthy use.

### Pros

- The device concept is appealing and could simplify pet care when it works.
- Some users can track their dog when the service is functioning.
- Basic features exist that allow feeding/monitoring when the app is stable.

### Cons

- Frequent connectivity and login issues: app or devices often show offline, won't connect to wifi or internet, or cannot log in.
- Feeding scheduling and GPS fence editing are buggy or non-functional (can't edit/delete schedules).
- Notifications stop working, leading to missed meals.
- Subscription billing problems: per-pet monthly charges, difficulty canceling in-app, support loop.
- Poor customer support responsiveness and usefulness.

## Similar extensions and apps

- [PetSafe® Pet Companion](https://chrome-stats.com/d/net.petsafe.petsafelitterbox) — 30,130 users, 2.24 / 5
- [SportDOG®](https://chrome-stats.com/d/com.sportdog.summit.series) — 1,113 users, 3.60 / 5
- [Penthouse Paws](https://chrome-stats.com/d/com.penthouse.iot) — 886 users
- [My Smart Pet](https://chrome-stats.com/d/com.mysmartpet) — 11 users
- [Sure Petcare](https://chrome-stats.com/d/com.sureflap.surepetcare) — 251,118 users, 3.69 / 5
- [PetSafe® GPS Pet Tracker](https://chrome-stats.com/d/net.petsafe.petsafetracker) — 463 users
- [Smart Pet](https://chrome-stats.com/d/com.app.mepsistema.smartpet) — 149 users
- [The Pet Connection](https://chrome-stats.com/d/com.thepetconnection.scout) — 3 users
- [Pets Guardian Pro](https://chrome-stats.com/d/com.Petguardianpro.app) — 5 users
- [Conecta My Pet](https://chrome-stats.com/d/com.conectamypet.app) — 37 users
- [My Pet App: Pet Care](https://chrome-stats.com/d/org.mypetapp.mypet) — 680 users

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Source: [Chrome-Stats](https://chrome-stats.com/d/net.petsafe.platform)