# eRSP Mobile Connect

> Connecting you to your business. Stay connected with eRSP

Canonical page: [https://chrome-stats.com/d/net.ersp.mobileConnect](https://chrome-stats.com/d/net.ersp.mobileConnect)

## Overview

- **ID:** `net.ersp.mobileConnect`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** eRSP Solutions
- **Category:** BUSINESS
- **Downloads:** 170,423
- **Rating:** 3.72 / 5 (963 ratings)
- **Version:** 6.12.0
- **Last updated:** 2026-08-21
- **First published:** 2017-02-21
- **Publisher country:** US
- **Size:** 30 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=net.ersp.mobileConnect)
- **Website:** [http://www.kaleidasystems.com](http://www.kaleidasystems.com/)
- **Privacy policy:** [https://erspsolutions.com/privacy-policy/](https://erspsolutions.com/privacy-policy/)

## Description

**eRSP Mobile Connect** is a powerful cloud-based mobile app designed for the home care industry. It facilitates seamless client management, scheduling, billing, and payroll tailored specifically for Companion Care, Special Needs, Assisted Living, and Skilled Care services. 

With Mobile Connect, caregivers are empowered to efficiently view assignments, enter notes and activities, capture signatures, and access attachments from anywhere. The app features GPS-enabled mobile clocking with distance and accuracy measures, ensuring precise time tracking. Its integrated Message Center offers real-time notifications and instant response to broadcasts, along with telephony late alerts. Users can easily resolve alerts and contact clients or caregivers directly through the app. Stay connected to your business on the go with eRSP Mobile Connect.

## Rankings

- #172,629 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_COARSE_LOCATION`
- `android.permission.ACCESS_FINE_LOCATION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.INTERNET`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.RECORD_AUDIO`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `com.android.vending.CHECK_LICENSE`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `net.ersp.mobileConnect.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`

## Review summary

User feedback on eRSP Mobile Connect is largely negative. The most recurring issues are: 1) persistent login/logout instability and inability to stay signed in; 2) clock-in/out problems tied to GPS/location accuracy; 3) slow app performance with loading delays and occasional black screens; 4) disruptive forced updates that break features; 5) inconsistent push notifications and missed messages. A minority report usable or positive experiences, but overall reliability is problematic and needs substantial fixes.

### Pros

- Some reviewers report basic sign-in functionality can work without problems.
- A few reviewers describe the app as usable for work tasks and occasionally say it is good or 'so far so good'.

### Cons

- Frequent login/logout instability and inability to stay logged in.
- Clock-in/clock-out problems tied to location/GPS accuracy, including 'location not found' errors.
- Slow performance with long loading times and occasional black screens.
- Forced updates that disrupt workflow and often don't fix underlying issues.
- Inconsistent push notifications and missed office messages.

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Source: [Chrome-Stats](https://chrome-stats.com/d/net.ersp.mobileConnect)