# MsgIQ

> Fetches MessagingSession history from Salesforce and analyzes agent wait times, misses and transfers.

Canonical page: [https://chrome-stats.com/d/msgiq](https://chrome-stats.com/d/msgiq)

## Overview

- **ID:** `msgiq`
- **Platform:** Firefox
- **Type:** Firefox add-on
- **Status:** Removed
- **Publisher:** Messging Session
- **Daily users:** 1
- **Weekly downloads:** 2
- **Version:** 4.0.0
- **Last updated:** 2026-03-22
- **First published:** 2026-03-17
- **Size:** 64 KB
- **Data as of:** 2026-04-03
- **Store listing:** [Firefox Add-ons Store](https://addons.mozilla.org/firefox/addon/msgiq/)

## Permissions and access

### Permissions

- `storage`
- `tabs`
- `cookies`
- `activeTab`
- `https://*.salesforce.com/*`
- `https://*.force.com/*`
- `https://*.my.salesforce.com/*`
- `https://*.salesforce-setup.com/*`
- `https://*.develop.my.salesforce.com/*`
- `https://*.develop.my.salesforce-setup.com/*`

## Safety

- **Risk impact:** Moderate risk impact
- **Risk likelihood:** High risk likelihood

### Analysis details

- Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
- This extension is not longer available in the store

> Some risk analysis details are omitted from this free response. [Upgrade to view the full analysis](https://chrome-stats.com/pricing).

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Source: [Chrome-Stats](https://chrome-stats.com/d/msgiq)