Userback: Visual Feedback & Bug Reporting

Userback: Visual Feedback & Bug Reporting

Userback is a visual feedback & bug reporting tool for websites

What is Userback: Visual Feedback & Bug Reporting?
Userback: Visual Feedback & Bug Reporting is a tool that transforms your feedback process with annotations for screenshots and videos. Perfect for product managers, designers and developers, it allows for swift, stress-free feedback on any website or web application. It integrates with software like Jira, Slack, and Github, facilitating efficient teamwork and task management. The extension also offers console logs, event tracking, browser information and a customizable widget for your site.
Stats
Users: 5,000+
Rating: 4.83 (41)
Version: 5.0.17 (Last updated: 2023-06-29)
Creation date: 2020-06-30
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 2
Permissions:
  • desktopCapture
  • tabCapture
  • notifications
  • storage
  • unlimitedStorage
  • activeTab
  • tabs
  • contextMenus
  • <all_urls>
Size: 8.16M
Stats date:

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Summary

Userback’s browser extension helps product managers, designers and developers revolutionize their feedback process with a no-code option for feedback capture. Download, install, and start submitting feedback in a flash.

Navigate to any website or web application, click the Userback extension, and effortlessly provide feedback. Streamline the process with annotated screenshots and videos and get your message across like never before.

Collaborate with your team by inviting them to your Userback projects and streamline workflows by connecting Userback with project management tools like Jira, Slack, GitHub and more.

✨ KEY BENEFITS

  • Rich context requires 33% less interactions required to resolve feedback
  • Reduce bug report management time by 42%
  • Speed time to resolution 10X versus email and spreadsheets
  • Centralized feedback reduces monthly management across all feedback by over 20%
  • Create a frictionless feedback submission process for internal testers and clients

✨ WHAT CUSTOMERS SAY "Awesome Tool To Gather Customer Feedback, Bugs" - Kaushal, Founder

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User reviews
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use
  • Helpful in collecting and managing user feedback
  • Useful in different stages of project including bug reporting, tasks tracking and improving SEO
  • Integrates well into development workflows
  • Time saver and increases efficiency
  • Versatile for use with clients
Cons
  • No negative reviews were mentioned in the given reviews
Most mentioned
  • Great tool for collecting user feedback
  • Saves time and increases efficiency
  • Useful in bug reporting and task tracking
Recent reviews
Very happy with this tool

Great tool! Simple!
by Niko Julius Niko Julius, 2022-05-22

Awesome extension which addresses the need to gather user feedback immediately and cleanly.
by Philip Philip, 2022-03-29
View all user reviews
Safety
Risk impact

Userback: Visual Feedback & Bug Reporting is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install Userback: Visual Feedback & Bug Reporting if you trust the publisher.

Risk likelihood

Userback: Visual Feedback & Bug Reporting is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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Promo video
Screenshots
Promo images
Userback: Visual Feedback & Bug Reporting small promo image
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