CX Copilot

Name: CX Copilot
Author: Caesar HQ Team

This extension was removed from Chrome Web Store on 2024-11-27

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AI assistant for customer support agents. CX Copilot helps users of tools like Zendesk, HelpScout and Intercom use an AI assistant to answer their support tickets.

In order to use CX Copilot, you need to create and embed a knowledge base of your support docs. Then every time you open a support ticket, CX Copilot will populate an AI generated response that you can easily use.

Extension

By:

Caesar HQ Team

Users:

Version:

0.0.1 Last updated: 2023-02-22

Creation date:

2023-02-21

Risk:

Permissions:

tabs
storage

Size:

3.37MB

Email:

te*****@caesarhq.com

URLs:

Full description:

Source:

Chrome Web Store

Updated:

7 months ago

Extension safety

Risk impact

Risk impact measures the level of extra permissions an extension has access to. A low risk impact extension cannot do much harms, whereas a high risk impact extension can do a lot of damage like stealing your password, bypassing your security settings, and accessing your personal data. High risk impact extensions are not necessarily malicious. However, if they do turn malicious, they can be very harmful.

CX Copilot requires a few sensitive permissions. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

Risk likelihood measures the probability that a Chrome extension may turn malicious. This is determined by the publisher and the Chrome extension reputation on Chrome Web Store, the amount of time the Chrome extension has been around, and other signals about the Chrome extension. Our algorithms are not perfect, and are subject to change as we discover new ways to detect malicious extensions. We recommend that you always exercise caution when installing a Chrome extension.

CX Copilot may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.