# Konciv Support Tools

> Capture comprehensive debugging information with one click and keep Konciv updated with automatic cache clearing.

Canonical page: [https://chrome-stats.com/d/konciv-support-tools](https://chrome-stats.com/d/konciv-support-tools)

## Overview

- **ID:** `konciv-support-tools`
- **Platform:** Firefox
- **Type:** Firefox add-on
- **Status:** Available
- **Publisher:** Konciv AS
- **Category:** web-development
- **Daily users:** 1
- **Version:** 1.0.1
- **Last updated:** 2025-11-10
- **First published:** 2025-11-04
- **Size:** 186 KB
- **Data as of:** 2026-09-11
- **Store listing:** [Firefox Add-ons Store](https://addons.mozilla.org/firefox/addon/konciv-support-tools/)
- **Website:** [https://www.konciv.com/](https://www.konciv.com/)
- **Privacy policy:** [https://addons.mozilla.org/firefox/addon/konciv-support-tools/privacy/](https://addons.mozilla.org/firefox/addon/konciv-support-tools/privacy/)

## Description

Capture comprehensive debugging information with one click and keep Konciv updated with automatic cache clearing.

Features:
• Screenshot capture - Automatically download page screenshots
• Console logs - Capture JavaScript errors, warnings, and console output (Chrome only)
• Network logs - Track all HTTP requests, responses, and status codes (Chrome only)
• Browser environment - Collect browser version, viewport, screen size, and system info
• Page application data - Capture localStorage, sessionStorage, and cookies for debugging
• Quick updates - Clear cache and localStorage for Konciv with one click

How It Works:
1. Click the extension icon
2. Describe your issue
3. Select what to capture (screenshot, console, network, page data)
4. Click "Capture & Open Email"
5. Review the formatted data in your email client
6. Send to your support team

To Update Konciv:
1. Navigate to <a href="https://prod.outgoing.prod.webservices.mozgcp.net/v1/e90e257b9d2df7dc73e06ce806f236e37354edab3ba8c8e963c69a9048447953/http%3A//hub.konciv.com" rel="nofollow">hub.konciv.com</a>
2. Click "Get Latest Konciv Updates" button
3. Cache and localStorage will be cleared automatically
4. Page will refresh with latest updates

Privacy &amp; Security:
• All data stays local on your computer until you manually send it
• No API calls, no external servers, complete privacy
• No tracking, no analytics, no data collection
• Only saves your email preference locally

Note: Console and network log capture is available in Chrome only. Firefox does not support the debugger API required for this feature.

## Rankings

- #110,659 — Overall
- #68 — support

## Permissions and access

### Permissions

- `activeTab`
- `storage`
- `tabs`
- `browsingData`
- `webRequest`
- `<all_urls>`

### Content script matches

- `<all_urls>`

## Safety

- **Risk impact:** High risk impact
- **Risk likelihood:** Moderate risk likelihood

### Analysis details

- Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
- This extension has low user count. Unpopular extensions may not be stable or safe.

> Some risk analysis details are omitted from this free response. [Upgrade to view the full analysis](https://chrome-stats.com/pricing).

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Source: [Chrome-Stats](https://chrome-stats.com/d/konciv-support-tools)