3CX Click2Call

The 3CX browser extension provides click2call from any website or CRM system for 3CX PBX users.

The 3CX Click2Call browser extension streamlines your calling process by turning phone numbers on any website or CRM system into clickable links. Designed exclusively for 3CX V20 PBX users, it allows effortless call initiation directly from your browser without the hassle of copy-pasting numbers.

With this extension, you can choose to route calls through either the 3CX Web Client or the 3CX Softphone for Windows. It even includes an exclusion list feature enabling you to specify URLs where the click2call functionality should be disabled, ensuring customized control suited to your workflow. Note that this extension works only with 3CX V20 and is not a standalone app, providing seamless integration with your existing phone system setup.

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By:: 3CX
Users:: 107,123+ -5,664
Rating:: 2.50

(44)
Version:: 5.0.0.171 (Last updated: 2024-07-30)
Creation date:: 2021-12-08
Risk:: High risk impact Low risk likelihood
Permissions:: storage
tabs
Host permissions:: *://*/*
Size:: 256.27K
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Edge Add-on Store
Updated:: a day ago

Ranking

# 415 ▼ 8

Other rankings

#114 in Communication ▲ #45 in system keyword 16 ▲ 3 #123 in choice keyword 5 ▼ 1 #197 in include keyword 11 ▼ 1

Other platforms

3CX Click2Call (v5.0.0.171)

200,000+ 2.08

(151)

User reviews

Pros

Works perfectly if set up correctly
Latest updates with Edge and 3CX 16 work great
Does exactly what it says in Click2Call functionality

Cons

Support is terrible and hard to reach
Not working for many users, including fatal issues like crashes
Interferes with other browser features like Edge bar and Startup boost
New version lacks inbound calling functionality
Frequent problems with versions and updates

Recent reviews

I am an enterprise employee user of 3CX. I am giving 1 start because the support is terrible. Try to connect with someone at 3CX is almost impossible, you will get better odds at climbing the Everest. Stay away from 3CX

by Carlos, 2024-08-18

This works perfectly. people complaining, I would suspect haven't got their setups correct. would Highly recommend 3CX.

by Mr, 2024-02-06

Breaks Vue apps by messing with reactive DOM

by Bastien, 2023-12-21

View all user reviews

Extension safety

Risk impact

3CX Click2Call requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

3CX Click2Call has earned a fairly good reputation and likely can be trusted.

Risk likelihood analysis details

Medium This extension has medium user count. Unpopular extensions may not be stable or safe.
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