Reviews of e＋(イープラス)アプリ - チケット・ニュース・スマチケ

By: e＋(イープラス)

List of user reviews and ratings for e＋(イープラス)アプリ - チケット・ニュース・スマチケ

Total ratings

4.44 (Rating count: 22,088)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

The e＋ app is useful and convenient for purchasing event tickets in Japan for native users. However, many reviews highlight a significant language barrier, as the app lacks English support. Foreign tourists face challenges due to the requirement of a Japanese phone number for membership and payments, effectively preventing ticket purchases. Users also report frequent logouts, bugs, and app instability. Lack of integration between web and app ticket data adds to the inconvenience. While operational for locals, the app's limitations severely impact usability for non-Japanese users.

Pros

Useful for finding shows and buying tickets in Japan
App generally works as intended by purchasing tickets via smartphone
Some users find the app easy and convenient to use

Cons

No English language support makes it difficult for foreign users
Requires Japanese phone number for membership verification and payment, blocking foreigners from purchasing tickets
App frequently logs out users, requiring multiple logins and repeated information input
Bugs and crashes reported, including app closing immediately citing riskware
Lack of synchronization between web and app ticket information causes inconvenience

Upgrade to see all 23 reviews

User Reviews

Recent rating average: 1.80

All time rating average: 4.44

Upgrade to see all 23 reviews

43% (10)

Date	Author	Comment
2025-01-09	Al*****	needs English option
needs English option
2025-01-03	戸上*****	携帯が不測の事態で故障したり、アプリバグでアンインストールしたら、同時にチケットも消去されるのが不安でしかない。イベント主催側も、その点考慮してチケット業者を選定してほしい。
携帯が不測の事態で故障したり、アプリバグでアンインストールしたら、同時にチケットも消去されるのが不安でしかない。イベント主催側も、その点考慮してチケット業者を選定してほしい。
2024-11-23	Ai*****	Closes immediately, saying there's riskware.
Closes immediately, saying there's riskware.
2024-10-10	Bi*****	Good ticket app, wish it supports more language options.
Good ticket app, wish it supports more language options.
2024-10-09	Di*****	Visited Japan, and this is basically their Ticketmaster (monopoly). But there was no English language option, so I had to download a screen translation app to go on top of it so I can use it. e+ was great for finding shows in Tokyo as a tourist but you had to have a Japanese phone number to pay online. Would go to the box office and buy tickets from there though, so it kind of worked !
Visited Japan, and this is basically their Ticketmaster (monopoly). But there was no English language option, so I had to download a screen translation app to go on top of it so I can use it. e+ was great for finding shows in Tokyo as a tourist but you had to have a Japanese phone number to pay online. Would go to the box office and buy tickets from there though, so it kind of worked !
2024-06-13	*****	Almost unusably bad. Forces you to login multiple times, doesn't led you edit first name for some reason, constant bugs and crashes. Embarrassing.
Almost unusably bad. Forces you to login multiple times, doesn't led you edit first name for some reason, constant bugs and crashes. Embarrassing.
2024-06-08	Ph*****	Not foreigner friendly as it cater mainly to the japanese market. To buy a ticket you need to be a member (for free), but to sign up as a member you need a Japanese phone number for verification. The app is only in Japanese. What's the point of allowing this app to be installed outside Japan if it is meant only for the japanese market. Useless app and ticketing platform.
Not foreigner friendly as it cater mainly to the japanese market. To buy a ticket you need to be a member (for free), but to sign up as a member you need a Japanese phone number for verification. The app is only in Japanese. What's the point of allowing this app to be installed outside Japan if it is meant only for the japanese market. Useless app and ticketing platform.
2024-04-26	Ja*****	No English, all in Japanese, doesn't support passport, terrible experience to buy tickets as a foreigner.
No English, all in Japanese, doesn't support passport, terrible experience to buy tickets as a foreigner.
2024-03-26	Sz*****	All i wanted is to buy a ticket for a concert. I came all the way to Japan just to get slapped on the face. Without japanese number and credit card YOU CAN'T BUY tickets. Foreigners CAN'T BUY TICKETS! I don't even mind paying double the price, but NO! YOU CAN'T! This e+ is the worst thing ever excited. My disappointed and sadness is immeasurable. I could scream and cry right now.
All i wanted is to buy a ticket for a concert. I came all the way to Japan just to get slapped on the face. Without japanese number and credit card YOU CAN'T BUY tickets. Foreigners CAN'T BUY TICKETS! I don't even mind paying double the price, but NO! YOU CAN'T! This e+ is the worst thing ever excited. My disappointed and sadness is immeasurable. I could scream and cry right now.
2024-03-21	Ta*****	お気に入りじゃなくなったものを表示しつづけないでほしいです。
お気に入りじゃなくなったものを表示しつづけないでほしいです。