Compare Chrome extensions: WebRTC for Vonage CC vs Salesforce

Stats WebRTC for Vonage CC WebRTC for Vonage CC Salesforce Salesforce
User count 40,000+ 400,000+
Average rating 3.84 4.38
Rating count 19 1,427
Last updated 2022-05-30 2024-03-23
Size 2.40M 2.37M
Version 3.24.36 2.246.10
Short description
WebRTC extension for Vonage Contact Center Work with Salesforce records directly in your browser.
Full summary

Vonage Contact Center WebRTC chrome extension.

If your Vonage Contact Center account has been deployed using WebRTC technology, you can make and receive calls in ContactPad using your usual computer or device, without any need for a physical telephone. When you use ContactPad to make or receive a call, instead of your telephone ringing as normal, additional buttons appear within ContactPad. You can use these buttons to accept incoming calls or continue with outbound calls. Using the Chrome extension allows you to carry on navigating around in browser without dropping your webRTC call.

Release Notes: https://newvoicemedia.atlassian.net/wiki/x/LwBgE

Sales Cloud Everywhere lets you work on your to-do’s, see engagement alerts, create records, and update multiple records. You can use it in your Gmail inbox, or in a standalone window alongside any web page.

  • Sell where you work: Move deals forward as you move around the web.
  • Access data anywhere: Bring context to every conversation.
  • Accelerate deals with real-time buyer data: Engage with people who want to engage with you.

What you can do with Sales Cloud Everywhere:

  • Work with Salesforce directly in Gmail.
  • View, sort, and complete tasks like sending emails, reaching out on LinkedIn, and updating records, without returning to Salesforce.com.
  • Connect Salesforce to your Calendar and send calendar links, set availability, and more.
  • Get real time notifications of recent engagements as you browse the web.
  • Create and update records from within your Chrome web browser without leaving the current page.
  • Access and quickly update CRM records like leads, opportunities, and contacts.
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