Reviews of HYPE

List of user reviews and ratings for HYPE

Total ratings

4.35 (Rating count: 84,104)

Review summary

Users appreciate HYPE for its fast, reliable, and easy-to-use features like cash loading and international transfers. However, many face issues such as frequent app crashes, limited language options (only Italian), poor customer support, and excessive unwanted notifications. Some also find the app interface clunky and lacking customization, with bugs especially in financial graph features. Overall, while the app works well for basic transactions, instability and service problems frustrate multiple users.

Date	Author	Comment
2025-01-05	Am*****	The app is really good and works perfectly. But I have to stop using is because they have only one language, italian. Come on this is Europe at least add English.
2024-12-09	Se*****	fast and fidable
2024-11-14	de*****	App has become nearly unusable. Creshes constantly and often stops me from logging in
2024-11-12	Ni*****	No comparison with Revolut, I've been paying 1€ for their service every month just to allow payment higher than 1000€. The only way to cancel the subscription suggested by their support was to close the account, which I will do soon. EDIT: potete chiamarlo come volete ma fatto sta che dei soldi escono dal mio account per un servizio che è gratuito con diverse altre banche. E l'unico modo per evitarlo è chiudere l'account. Servizio alquanto deludente.
2024-11-07	Ma*****	I hate using the app, I prefer manage with the api or from web but hype is limited in that regard.
2024-05-29	Ri*****	sometimes it is not possible to sens instant payments, especially during the weekend on Sunday evening and at the intersection between sunday night and Monday early in the morning. Do not understand why it is not possible to set a cap over the maximum amount of monthly expenditures. It allows to prevent large expenses to be pursued when the physical card is stolen and the card owner is not aware of it. That said, well done! Thanks
2024-01-23	Ei*****	Don't bother with customer service! I've had the unpleasant experience of a fraudulent payment being made with my card, and it has now been almost a month since I have notified the customer service and nothing has been done! I have been asked by multiple associates to fill up the same application form, and provide the same details, without an update on the case. I am so fed up with all of this that I will definitely close the account!
2024-01-04	F *****	It frequently forgets my email address and password and I have to redo the login again. My physical hype card stopped working after a short while and they refused to replace it for free (and it was free on Revolut). Also, fast transfers are free on Revolut but paid on HYPE. Finally, budget analytics are much better on Revolut.
2023-09-15	st*****	incredible, fast, reliable and easy to use only problem is, it has just one language and no alternative which makes it a little difficult for me to understand sometime if Hype can add multiple options to the languages ( English )it will help me alot . THANK YOU .
2023-04-10	Lo*****	I am a Next customer, and my overall experience with Hype is fair. Though there are some major issues not related to the card but to the laggy app. It has many bugs, and when I try to access the graphs in the Bitcoin section, it shuts the app off. Another annoying issue that I have faced appears in the stocks, ETF and Metals section, since when I clic on the trendline graphs of any stock, even the ones that I own, a gray interface pops up and I unavailable to see any trendline or information.

Reviews of HYPE

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