# TexTory CRM - Calls & SMS

> Manage contacts, calls, SMS, recordings, and customer history in one CRM.

Canonical page: [https://chrome-stats.com/d/io.android.textory](https://chrome-stats.com/d/io.android.textory)

## Overview

- **ID:** `io.android.textory`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** TexTory
- **Category:** COMMUNICATION
- **Downloads:** 261,717
- **Rating:** 3.39 / 5 (894 ratings)
- **Version:** T\_3.16.17\_GOO
- **Last updated:** 2026-09-10
- **First published:** 2014-12-23
- **Publisher country:** KR
- **Size:** 90 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=io.android.textory)
- **Website:** [http://www.textory.io](http://www.textory.io/)
- **Privacy policy:** [https://www.textory.io/resources/html/privacy\_policy\_en.html](https://www.textory.io/resources/html/privacy_policy_en.html)

## Description

**TexTory CRM** brings contacts, calls, SMS, notes, recordings, and customer communication history together in one organized workspace. Designed for small businesses, sales teams, agencies, consultants, service providers, and customer support professionals, it helps users manage client records, review past interactions, add tags, and improve follow-up.

Key tools include caller ID popups, call history management, SMS organization, desktop SMS and click-to-call, scheduled messages, cross-device synchronization, call recording, transcription, and conversation summaries. TexTory CRM helps users manage leads and customers more efficiently while keeping important communication details easy to find.

## Rankings

- #139,487 — Overall

## Permissions and access

### Permissions

- `android.permission.ACCESS_ADSERVICES_AD_ID`
- `android.permission.ACCESS_ADSERVICES_ATTRIBUTION`
- `android.permission.ACCESS_NETWORK_STATE`
- `android.permission.ACCESS_WIFI_STATE`
- `android.permission.ANSWER_PHONE_CALLS`
- `android.permission.AUTHENTICATE_ACCOUNTS`
- `android.permission.CALL_PHONE`
- `android.permission.CAMERA`
- `android.permission.CHANGE_NETWORK_STATE`
- `android.permission.CHANGE_WIFI_STATE`
- `android.permission.DOWNLOAD_WITHOUT_NOTIFICATION`
- `android.permission.FOREGROUND_SERVICE`
- `android.permission.FOREGROUND_SERVICE_DATA_SYNC`
- `android.permission.FOREGROUND_SERVICE_PHONE_CALL`
- `android.permission.GET_ACCOUNTS`
- `android.permission.GET_TASKS`
- `android.permission.INTERNET`
- `android.permission.MANAGE_OWN_CALLS`
- `android.permission.POST_NOTIFICATIONS`
- `android.permission.PROCESS_OUTGOING_CALLS`
- `android.permission.READ_CALENDAR`
- `android.permission.READ_CALL_LOG`
- `android.permission.READ_CONTACTS`
- `android.permission.READ_MEDIA_AUDIO`
- `android.permission.READ_PHONE_NUMBERS`
- `android.permission.READ_PHONE_STATE`
- `android.permission.READ_PROFILE`
- `android.permission.READ_SMS`
- `android.permission.READ_SYNC_SETTINGS`
- `android.permission.RECEIVE_BOOT_COMPLETED`
- `android.permission.RECEIVE_MMS`
- `android.permission.RECEIVE_SMS`
- `android.permission.RECORD_AUDIO`
- `android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS`
- `android.permission.SCHEDULE_EXACT_ALARM`
- `android.permission.SEND_SMS`
- `android.permission.SYSTEM_ALERT_WINDOW`
- `android.permission.USE_BIOMETRIC`
- `android.permission.USE_EXACT_ALARM`
- `android.permission.USE_FINGERPRINT`
- `android.permission.VIBRATE`
- `android.permission.WAKE_LOCK`
- `android.permission.WRITE_CONTACTS`
- `android.permission.WRITE_SYNC_SETTINGS`
- `com.android.vending.BILLING`
- `com.google.android.c2dm.permission.RECEIVE`
- `com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE`
- `com.google.android.gms.permission.AD_ID`
- `io.android.textory.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION`
- `io.android.textory.permission.C2D_MESSAGE`

## Review summary

User feedback is mixed. The app is generally seen as quality software with positive sentiment, and some view its pricing as reasonable for a CRM-style SMS tool. However, multiple reviewers raise concerns about support, the need to set TexTory as the default SMS app, pricing perceptions, and stability issues (crashes/white screen) on certain devices. There are also recurring notes about feature gaps (e.g., deleting texts from the web). Overall, strong potential is tempered by reliability and support challenges.

### Pros

- Generally good app quality and positive user sentiment (mentions of good, nice, super, very good app).
- Potential for cross-device/desktop SMS integration or desktop SMS capability as noted by users.
- Some reviewers view the pricing as reasonable for a CRM-style SMS tool.

### Cons

- Poor or non-existent customer support or help resources.
- Requires setting TexTory as the default SMS app to function, which users dislike.
- Pricing concerns or perceived high cost compared to alternatives.
- Stability issues on certain devices (crashes/white screen on some phones).
- Functional gaps such as the ability to delete texts from the web or sync limitations.

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Source: [Chrome-Stats](https://chrome-stats.com/d/io.android.textory)