# EasyD-TEC Richieste Assistenza

> YOUR CUSTOMERS send you Assistance Requests from the App

Canonical page: [https://chrome-stats.com/d/info.done.easydtec](https://chrome-stats.com/d/info.done.easydtec)

## Overview

- **ID:** `info.done.easydtec`
- **Platform:** Android
- **Type:** Android app
- **Status:** Available
- **Publisher:** D-One Software House di Sbreviglieri Davide
- **Category:** PRODUCTIVITY
- **Downloads:** 135
- **Last updated:** 2026-07-27
- **First published:** 2026-07-27
- **Publisher country:** IT
- **Data as of:** 2026-09-04
- **Store listing:** [Google Play Store](https://play.google.com/store/apps/details?id=info.done.easydtec)
- **Website:** [https://dtec.one/](https://dtec.one/)
- **Privacy policy:** [https://www.d-one.info/privacy-policy](https://www.d-one.info/privacy-policy)

## Description

The only Professional App in Italy, with which your Customers can send you Requests for Assistance and Technical Intervention directly in the App.<br><br>Simplified app, reserved only for YOUR CUSTOMERS, where each of them sees only their requests, the list of their technical interventions and quickly checks the progress of each request sent.<br> <br>YOU from D-TEC, activate the Customer/Condominium Administrator/Condominium, to use the Easy D-TEC service.<br>HE, autonomously, directly from his Smartphone and Tablet, sends you the Requests for Technical intervention.<br><br>Automatically, in the Ticket section of the full D-TEC version, you will find all the requests, complete with Photographs and Attached Files.<br><br>The entire management of Assistance Tickets is managed from the opening of the Ticket until the resolution of the Assistance at the Customer&#39;s site, with the Customer&#39;s Signature on the Intervention Report.<br><br>WHAT EasyD-TEC does:<br><br>- Showcase in the professional App, branded with your logo and company graphics<br><br>- Choice of the Plant or Location for which technical intervention is required<br><br>- List of Requests sent with details of the Ticket Status highlighted with a specific colour<br><br>- Consultation of Work Reports carried out<br><br>- Private directory of your Plants, Equipment and Locations<br><br>For doubts and questions, but also for simple advice, write to help@d-one.info

## Rankings

- #1,858,410 — Overall

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Source: [Chrome-Stats](https://chrome-stats.com/d/info.done.easydtec)