- By:
- iKhokha
- Downloads:
- 405,150 1.62K
- Rating:
- 4.50 (6,874)
19 new ratings
- Version:
- 0 Last updated: 2025-06-10
- Creation date:
- 2014-07-15
- Email:
- su*****@ikhokha.com
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Data ingested on:
- 2025-07-10
Ranking
User reviews
Pros
- Excellent and helpful customer service with specific agents like Uveshan, Cadence Naidoo, Claudell, Sabilo, Arifa, Austin, and Shalin praised for their support.
- User-friendly app interface that allows easy setup and management of payments.
- Quick and accurate processing of payments generally, with settlements made in a timely manner.
- The app supports tap to pay features which are beneficial for small businesses and portable payment solutions.
- Effective for small business operations and useful for bookkeeping, including cash sales.
Cons
- App performance issues such as crashing, freezing, or failure to open after updates reported by multiple users.
- Problems with the tap-to-pay feature after updates, including NFC functionality not working on capable devices.
- Verification and fraud clearance processes causing payment delays and verification failure, leading to cash flow issues.
- Customer support experiences vary; while some agents are praised, others reported long hold times, unreturned calls, and inadequate assistance, especially regarding fraud or payment issues.
- Lack of detailed transaction information in the app, like not showing products sold or deductible amounts prior to payout.
Recent reviews
Claudell was amazing patient and efficient. She walked me through this problem. Took her time until it worked.
by
He*****, 2025-02-03
Ikhokha service is excellent and i thank the guy who assist me he was very nice and helpful to me after struggling a lot. Thank u Uveshan and Ikhokha continue with your good service
by
Kh*****, 2025-02-03
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