iKhokha

Name: iKhokha
Rating: 4.5 (6827 reviews)
Author: iKhokha

Accept credit & debit card payments. Anytime. Anywhere.

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iKhokha is a fully certified South African mobile Point of Sale (mPOS) solution designed for small and medium businesses to accept card payments anytime, anywhere. With iKhokha, merchants can process Visa and MasterCard debit and credit cards, utilize Chip & PIN or Tap & Go payments, and also tender cash and mobile transactions.

The system works seamlessly via card machines connected through Bluetooth to the iKhokha smartphone app, offering advanced features such as digital receipts via email or SMS, mobile airtime sales, and comprehensive sales analytics through the My Business merchant portal. Its compliance with international payment security standards ensures a safe and secure transaction environment for both merchants and customers.

Get started by downloading the iKhokha app, applying for a merchant account, and purchasing your card machine. Whether you're selling products or services, iKhokha empowers businesses with flexibility, convenience, and robust payment handling capabilities.

App Financial Services Payments Productivity SaaS

By:: iKhokha
Downloads:: 398,200 2.30K
Rating:: 4.50

(6,827) 16 new ratings
Version:: 0 Last updated: 2025-06-10
Creation date:: 2014-07-15
Email:: su*****@ikhokha.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 9 hours ago

Ranking

# 99,807 ▲ 81

User reviews

Users appreciate iKhokha's excellent customer service, user-friendly design, and reliable payment processing, especially for small businesses utilizing tap-to-pay features. Notable agents receive praise for their support. However, multiple reviews report app crashes and slow performance, issues with tap-to-pay functionality post-update, and verification delays affecting payments. Some users struggle with limited in-app transaction details and inconsistent customer support responsiveness, particularly during fraud investigations. Overall, the app is valued but requires improvements in stability, verification processes, and feature completeness.

Pros

Excellent and helpful customer service with specific agents like Uveshan, Cadence Naidoo, Claudell, Sabilo, Arifa, Austin, and Shalin praised for their support.
User-friendly app interface that allows easy setup and management of payments.
Quick and accurate processing of payments generally, with settlements made in a timely manner.
The app supports tap to pay features which are beneficial for small businesses and portable payment solutions.
Effective for small business operations and useful for bookkeeping, including cash sales.

Cons

App performance issues such as crashing, freezing, or failure to open after updates reported by multiple users.
Problems with the tap-to-pay feature after updates, including NFC functionality not working on capable devices.
Verification and fraud clearance processes causing payment delays and verification failure, leading to cash flow issues.
Customer support experiences vary; while some agents are praised, others reported long hold times, unreturned calls, and inadequate assistance, especially regarding fraud or payment issues.
Lack of detailed transaction information in the app, like not showing products sold or deductible amounts prior to payout.

Recent reviews

Claudell was amazing patient and efficient. She walked me through this problem. Took her time until it worked.

He*****, 2025-02-03

Ikhokha service is excellent and i thank the guy who assist me he was very nice and helpful to me after struggling a lot. Thank u Uveshan and Ikhokha continue with your good service