# Luma Surveillance

> Productivity

Canonical page: [https://chrome-stats.com/d/id999425761](https://chrome-stats.com/d/id999425761)

## Overview

- **ID:** `id999425761`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Wirepath Home Systems, LLC
- **Category:** Productivity
- **Rating:** 1.80 / 5 (289 ratings)
- **Version:** Version 4.6.3
- **Last updated:** 2025-04-24
- **First published:** 2015-08-07
- **Size:** 22 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/luma-surveillance/id999425761)
- **Privacy policy:** [https://www.lumasurveillance.com/docs/Luma\_App\_Privacy\_Policy.pdf](https://www.lumasurveillance.com/docs/Luma_App_Privacy_Policy.pdf)

## Description

Luma Surveillance is a unified Chrome extension that brings all Luma cameras and recorders into one place. It lets you monitor from anywhere on a tablet or mobile device, with crystal-clear live viewing of up to 16 channels (4, 9, or 16) in portrait or landscape, and pinch-to-zoom. You can choose high or standard resolution based on your remote connection, and drag-and-drop cameras to customize grid layouts across multiple DVRs/NVRs.

It's designed for efficient surveillance workflow: easily scan the timeline and playback recordings, capture snapshots or video, and add media to your library for safekeeping or sharing. You can listen or speak to people on the other end when supported, remotely control PTZ cameras, and quickly swipe between cameras to switch perspectives—across all your Luma devices.

## Rankings

- #129,863 — Overall

## Review summary

Across reviews, the Luma Surveillance iOS app is described as unreliable and hard to use. Frequent crashes and errors render live view often inaccessible, and remote playback almost never works. Users report slow loading, buffering, and tedious clip review that requires manual date/time searches, with updates sometimes wiping clips. Login issues and sign-in friction are common, and remote access from outside home often fails. A few note modest performance on iPhone/iPad; Mac support is lacking. Overall, significant improvements are needed before it is trustworthy.

### Pros

- Decent app on iPhone
- Moderately OK on iPad

### Cons

- Frequent instability: crashes, errors, and the app is often inaccessible (spins/loading)
- Remote playback almost always does not work / is unreliable
- Clunky playback and clip review UX: manual date/time navigation, no auto-population of motion clips, tedious to review
- Login/sign-in issues: no prompt to log in and accounts drop/need support to re-login
- Updates cause data loss and degrade performance: wiped clips, increased buffering and more steps to reach main stream

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- [D-Link Surveillance](https://chrome-stats.com/d/id6780333391)
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Source: [Chrome-Stats](https://chrome-stats.com/d/id999425761)