# Comfort by Mitsubishi Electric

> Formerly kumo cloud

Canonical page: [https://chrome-stats.com/d/id998509713](https://chrome-stats.com/d/id998509713)

## Overview

- **ID:** `id998509713`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Mitsubishi Electric US, INC.
- **Category:** Lifestyle
- **Rating:** 4.20 / 5 (8,446 ratings)
- **Version:** 3.5.0
- **Last updated:** 2026-07-30
- **First published:** 2015-09-03
- **Size:** 91 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/comfort-by-mitsubishi-electric/id998509713)
- **Website:** [http://www.mitsubishicomfort.com/comfortapp](http://www.mitsubishicomfort.com/comfortapp)
- **Privacy policy:** [https://www.mitsubishicomfort.com/privacy-policy](https://www.mitsubishicomfort.com/privacy-policy)

## Description

Comfort by Mitsubishi Electric is the modern successor to kumo cloud. This Chrome extension lets you remotely monitor and control your home's HVAC from anywhere, so you can stay comfortable whether you're away or on the go.

With Comfort, you can adjust temperature, fan speed, vane direction, and schedules, and you’ll receive alerts when important events occur. It puts Mitsubishi Electric HVAC control at your fingertips, wherever you are.

## Rankings

- #20,715 — Overall
- #2 — comfort

## Review summary

Users praise reduced disconnects, a cleaner interface, and better temperature control compared with earlier versions and Kumo. However, scheduling remains flaky, devices can disappear or fail to reconnect, and updates can be buggy or intrusive. The overall sentiment is cautiously positive, acknowledging progress in reliability and usability while calling for more stable scheduling, consistent device discovery, and less aggressive, better-tested updates.

### Pros

- Reliability and connectivity improved; devices no longer frequently disconnect compared with older versions and Kumo Cloud.
- Positive UI/UX evolution; recent updates described as much better and more user-friendly.
- Temperature adjustment behavior is more stable after the latest update, with a Confirm button preventing unintended rapid changes.
- Scheduling feature added/improved, giving more control and better alignment with hardware.
- Overall app experience is more favorable than earlier versions and the Kumo Cloud app.

### Cons

- Scheduling is unreliable: schedules disappear, show wrong times, ignore time zones, and can’t always be re-enabled.
- Setup and connectivity problems persist: difficulty adding devices, Wi-Fi setup failures, persistent network errors, and devices disappearing or failing to reconnect.
- Buggy updates and feature creep: new bugs after updates, false update prompts, and changes that remove or force permissions users don’t want.
- UI changes are not consistently intuitive: information is harder to find, and some controls don’t mirror the thermostat or are confusing to use.
- Auto-updates without consent and privacy concerns: upgrades installed without permission and some permission requirements (e.g., camera-based steps).

## Similar extensions and apps

- [MELCloud Home](https://chrome-stats.com/d/id6450221505) — 1.70 / 5
- [kumo cloud® Canada](https://chrome-stats.com/d/id6738711428) — 2.60 / 5
- [MELCloud](https://chrome-stats.com/d/id667989366) — 1.50 / 5
- [MRCOOL Comfort](https://chrome-stats.com/d/id6752381791) — 4.80 / 5
- [ComfortMee](https://chrome-stats.com/d/id6746040046)
- [U-Comfort](https://chrome-stats.com/d/id6504334432) — 4.60 / 5
- [Daichi Comfort](https://chrome-stats.com/d/id1479877522) — 2.30 / 5
- [myComfort](https://chrome-stats.com/d/id934329162)
- [IMMER comfort](https://chrome-stats.com/d/id6748230382)
- [Living Comfort](https://chrome-stats.com/d/id1631845730) — 3.00 / 5
- [Total Comfort](https://chrome-stats.com/d/id6751314087)
- [CCC Comfort Zone](https://chrome-stats.com/d/id1540694411) — 4.70 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id998509713)