# Urban Sports Club

> A Wellhub Company

Canonical page: [https://chrome-stats.com/d/id998362348](https://chrome-stats.com/d/id998362348)

## Overview

- **ID:** `id998362348`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Urban Sports GmbH
- **Category:** Health & Fitness
- **Rating:** 4.60 / 5 (545 ratings)
- **Version:** 7.10.5
- **Last updated:** 2026-09-02
- **First published:** 2015-08-05
- **Size:** 169 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/urban-sports-club/id998362348)
- **Website:** [https://urbansportsclub.com/](https://urbansportsclub.com/)
- **Privacy policy:** [https://urbansportsclub.com/privacy](https://urbansportsclub.com/privacy)

## Description

Urban Sports Club offers an all-in-one sports and wellness membership with access to 50+ activities and 12,000+ partner venues across Europe. You can explore fitness, yoga, swimming, team sports, wellness treatments, and Live Online classes available on iPhone, iPad, or streamed to your TV via Apple TV, AirPlay, or Chromecast. The app has been redesigned to deliver a smoother, more connected experience.

Key updates include a sleek new design, improved search, Dark Mode, a new profile section, and dynamic visit limits that clearly show your remaining visits at a glance. Discover new activities and keep your wellness journey flexible and engaging—your wellbeing starts here.

## Rankings

- #70,543 — Overall

## Review summary

Top pros: users like the concept and value of Urban Sports Club and its diverse membership offering, with some finding the app easy to use when it works. Top cons: unreliable listings and discovery, check-in and scanning issues, poor customer service and billing, design/UX and performance problems, and pricing/policy changes. Overall, the product shows strong appeal but is hindered by reliability and UX gaps that need fixes.

### Pros

- The concept and broad range of activities offered by Urban Sports Club appeal to users.
- Membership is valued and perceived as beneficial by users.
- The app is perceived as easy and diverse to use when it functions.
- There is perceived potential for improvement and continued use despite current issues.

### Cons

- Unreliable listings and search/discovery; mismatches with the website and confusing map UI.
- Frequent check-in issues: limits, errors, and scanning problems (including cross-device restrictions).
- Poor customer service and billing problems (slow responses, refunds, cancellation problems, mischarges).
- Performance and UI/UX problems, especially after redesign (slow startup, crashes, navigation and filter issues, and a problematic map).
- Pricing/policy changes harming user value (price increases, check-in limits, misrepresentation of unlimited check-ins).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id998362348)