# LG ThinQ

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id993504342](https://chrome-stats.com/d/id993504342)

## Overview

- **ID:** `id993504342`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** LG Electronics, Inc.
- **Category:** Lifestyle
- **Rating:** 4.60 / 5 (233,987 ratings)
- **Version:** 5.2.13520
- **Last updated:** 2026-09-22
- **First published:** 2016-07-18
- **Size:** 713 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/lg-thinq/id993504342)
- **Privacy policy:** [https://us.m.lgaccount.com/spx/customer/terms\_detail?country=US&language=en-US&terms\_type=A\_ITG\_PRV](https://us.m.lgaccount.com/spx/customer/terms_detail?country=US&language=en-US&terms_type=A_ITG_PRV)

## Description

Connect and control LG ThinQ-enabled IoT devices from anywhere. The app offers Home tab controls, smart routines, and energy monitoring to simplify living and save energy.

Get support through Smart Diagnosis, book service visits, and chat with LG—our AI-powered assistant— to get answers tailored to your product. Permissions are optional; you can still use core features without them.

## Rankings

- #1,839 — Overall
- #9 — smart

## Review summary

User reviews show LG ThinQ on Apple devices is plagued by slowness and reliability problems. The most common issues are a slow, unresponsive app and frequent drops in connectivity with TVs and Wi‑Fi appliances, including LAN/Wi‑Fi connection problems and sleep-time disconnects. Privacy concerns arise due to mandatory location services and data collection. Users also complain about limited remote features (no reliable remote start, inability to save cycles) and usability issues, with some updates making things worse. A minority still reports occasional solid performance and basic status features.

### Pros

- Shows status and time remaining for washer/dryer.
- Occasionally works well for some users.
- Allows naming appliances for organization.
- Offers cycle options for appliances.

### Cons

- App is slow and unresponsive.
- Unreliable connectivity to TVs and appliances with frequent disconnects, issues connecting over LAN/Wi-Fi, and drops when the device sleeps.
- Requires location services / raises privacy concerns regarding location data usage.
- Limited remote capabilities (no reliable remote start, cannot save custom cycles) and overall usability/UI issues.
- Recent updates reportedly degrade performance or break the app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id993504342)