# IAA Tow

> Business

Canonical page: [https://chrome-stats.com/d/id992957183](https://chrome-stats.com/d/id992957183)

## Overview

- **ID:** `id992957183`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Insurance Auto Auctions
- **Category:** Business
- **Rating:** 4.60 / 5 (1,009 ratings)
- **Version:** 3.3.1
- **Last updated:** 2026-08-28
- **First published:** 2015-11-01
- **Size:** 147 MB
- **Data as of:** 2026-09-09
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/iaa-tow/id992957183)
- **Website:** [http://www.iaai.com](http://www.iaai.com/)
- **Privacy policy:** [https://www.iaai.com/PrivacyPolicy](https://www.iaai.com/PrivacyPolicy)

## Description

IAA Tow is a mobile dispatch solution for IAA's network of tow-operator partners. It delivers real-time dispatch notifications and lets operators record inspection data directly from their mobile devices, improving efficiency and accuracy.

With on-the-go data capture and streamlined communication, IAA Tow helps tow operators stay connected, respond quicker to dispatches, and maintain compliant inspection records.

## Rankings

- #54,886 — Overall

## Review summary

Users report a dysfunctional app with frequent crashes and login problems, plus a cumbersome workflow that adds many steps for photos and inventory. Camera image quality and auto-parameters cause retakes, slowing down work. Some positive notes about customer service and ability to find work, and limited barcode scan features.

### Pros

- Great customer service (Fremont branch) appears to be professional.
- App makes it easier to get work opportunities.
- Barcode scanning feature is a helpful option.

### Cons

- Frequent crashes and instability.
- Persistent login/logout problems.
- Cumbersome workflow with many steps and excessive data entry/screens.
- Camera/photo capture issues: blur, retakes, and micromanaged camera controls.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id992957183)