# Amcrest Cloud

> Utilities

Canonical page: [https://chrome-stats.com/d/id992489382](https://chrome-stats.com/d/id992489382)

## Overview

- **ID:** `id992489382`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Amcrest
- **Category:** Utilities
- **Rating:** 4.20 / 5 (5,964 ratings)
- **Version:** 4.0.0
- **Last updated:** 2026-03-06
- **First published:** 2015-08-12
- **Size:** 61 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/amcrest-cloud/id992489382)
- **Website:** [https://amcrest.com/cloud](https://amcrest.com/cloud)
- **Privacy policy:** [https://amcrest.com/privacy-policy](https://amcrest.com/privacy-policy)

## Description

**Overview** Amcrest Cloud is an AI-powered cloud service built for Amcrest IP cameras, including 4K models, delivering premium cloud video monitoring for home and small business with cloud storage, health checks, and motion alerts.

**Smart detection** The Cloud AI module enables people, vehicle, animal, and object detection to power proactive surveillance, with fast alerts and smarter security.

## Rankings

- #24,990 — Overall
- #26 — cloud

## Review summary

Reviews are largely negative about Amcrest Cloud for iOS: the app is often unstable (black screens, load/connection failures) and video reliability is poor (latency, missing recordings). Cloud/camera onboarding and NVR/DVR support are inconsistent, and notifications/health checks can be unreliable. There are some positives: when it works, the video quality is clear and support can be responsive, with some users noting fast motion alerts. Overall, hardware quality is praised more than the software experience.

### Pros

- Responsive and helpful tech support that resolves issues.
- When the system is functioning, it delivers high‑resolution, clear video.
- In working setups, streaming latency is low and notifications are fast.

### Cons

- Frequent app instability: black screens,Starting… screens, and general connectivity issues.
- Unreliable video/recording: streams freeze, occasional missing recordings, and latency spikes.
- Cloud integration and camera onboarding problems: difficulty adding cameras, limited NVR/DVR support, and cloud features not consistently working.
- Unreliable notifications and health checks: push notifications often fail or are inconsistent, with false health check failures.
- Mixed customer service experiences: several reviews report terrible or non-existent support despite occasional positive interactions.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id992489382)