# Vector Security

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id991914397](https://chrome-stats.com/d/id991914397)

## Overview

- **ID:** `id991914397`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Vector Security, Inc.
- **Category:** Lifestyle
- **Rating:** 4.70 / 5 (8,990 ratings)
- **Version:** 5.14.0
- **Last updated:** 2026-08-19
- **First published:** 2015-06-01
- **Size:** 377 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/vector-security/id991914397)
- **Website:** [http://www.vectorsecurity.com](http://www.vectorsecurity.com/)
- **Privacy policy:** [http://www.alarm.com/privacy\_policy.aspx](http://www.alarm.com/privacy_policy.aspx)

## Description

Vector Security's Chrome extension enables remote monitoring and control of a Vector Security or ADS Security-enabled system. It combines interactive security, video surveillance, energy management, and smart automation to provide instant awareness and control from anywhere. Users can arm/disarm, view live or recorded video from cameras, set access with codes, lock doors, adjust lights, and tune thermostats to coordinate multi-device scenes for complex tasks.

Note: A compatible system and an interactive service plan are required; features vary by equipment and plan. Real-time push notifications, texts, or emails alert you to key events—such as arming status, disarmament, login attempts, doors left open, or unusual activity—so you stay informed wherever you are.

## Rankings

- #18,878 — Overall

## Review summary

Reviews praise Vector Security for its mobile control and security benefits but repeatedly complain about the iOS app’s instability, difficult billing and account access, streaming quality issues, and customer service shortcomings. Key improvement areas include app reliability, better billing support, more reliable video streaming, and faster, more helpful customer support. Positive mentions center on the system’s security features and the professionalism of some technicians.

### Pros

- Mobile app enables control and monitoring of the system from anywhere.
- Cameras and doorbell provide security and peace of mind.
- Some technicians and support staff are helpful and professional.
- The system overall contributes to a sense of safety.

### Cons

- Persistent app instability: frequent loading/spinning issues and the app failing to open.
- Poor customer service and slow responsiveness to issues.
- Video quality and live streaming are unreliable or of low quality.
- Billing/account access problems: difficulty logging in and updating payment methods.
- Emergency contacts management bugs: editing freezes and incorrect order display.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id991914397)