# OpenKey

> Travel

Canonical page: [https://chrome-stats.com/d/id990142776](https://chrome-stats.com/d/id990142776)

## Overview

- **ID:** `id990142776`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** OPENKEY, INC.
- **Category:** Travel
- **Rating:** 4.70 / 5 (3,085 ratings)
- **Version:** 7.1.6
- **Last updated:** 2026-04-08
- **First published:** 2015-05-22
- **Size:** 107 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/openkey/id990142776)
- **Website:** [http://openkey.co](http://openkey.co/)
- **Privacy policy:** [https://www.openkey.co/website-terms-of-use](https://www.openkey.co/website-terms-of-use)

## Description

OpenKey is a guest mobile app that unlocks hotel rooms with a secure digital key on your phone. Instant access, no keycards, and easy sharing with up to four guests.

From the mobile key screen you can view your room number, contact the hotel, check-out details, explore hotel amenities, and send a check-out request—everything you need for a smooth stay, in one secure app.

## Rankings

- #32,855 — Overall

## Review summary

Users largely praise OpenKey for convenient, phone-based key sharing and easy setup, with many calling it the best digital key and very guest-friendly. However, reliability and consistency remain concerns, including unlock failures, the need to reauthorize or reinstall the app on devices, and heavy permission requirements. Some users also report issues with using multiple rooms at once and occasional bugs. Overall, strong convenience with notable reliability and setup frictions to address.

### Pros

- Phone-based digital key with easy sharing of keys to family/guests
- Easy setup and user-friendly; works immediately in many hotels
- Genius, convenient, and reduces plastic keys
- Positive experiences with guests and tech support; overall ease of use
- Safe digital key system that feels secure for hotel doors

### Cons

- Reliability issues: unlocking can fail or require retries due to signal/Bluetooth limitations
- Frequent reauthorization/reinstallation of the app and phones, leading to daily friction
- Permissions burden: requires push notifications, location, and Bluetooth; could be improved with NFC
- Problems with using multiple rooms concurrently; one key active but not two
- Occasional bugs such as needing a double scan or being stuck outside

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Source: [Chrome-Stats](https://chrome-stats.com/d/id990142776)