# U-Haul

> Moving Made Easier®

Canonical page: [https://chrome-stats.com/d/id989307692](https://chrome-stats.com/d/id989307692)

## Overview

- **ID:** `id989307692`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** U-Haul International, Inc.
- **Category:** Travel
- **Rating:** 4.50 / 5 (218,037 ratings)
- **Version:** 3.11.7
- **Last updated:** 2026-08-11
- **First published:** 2015-05-25
- **Size:** 185 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/u-haul/id989307692)
- **Website:** [http://www.uhaul.com](http://www.uhaul.com/)
- **Privacy policy:** [http://www.uhaul.com/Legal/PrivacyPolicy](http://www.uhaul.com/Legal/PrivacyPolicy)

## Description

Move faster with the U-Haul Chrome extension. Get instant quotes, reserve in minutes, and track your orders—all from your browser. Moving Made Easier.

Sign in with your personal profile to skip the counter and reserve quickly. Find nearby locations with the right products and services, manage rentals and view your history. Access FAQs and resources or contact support via live chat or email.

## Rankings

- #1,990 — Overall

## Review summary

User reviews depict the U-Haul iOS app as frequently unreliable and frustrating. Repeated issues include crashes and update loops that block renting, broken return flows, and intrusive location-permission prompts. Billing concerns surface, with unexpected charges and tolls that are hard to dispute. Support is often hard to reach, with blank or unhelpful sections. On the positive side, a few location teams (e.g., Helena MT Lyndale Ave and Jefferson City MO Ellis Blvd) are praised for friendly, efficient service and help with reservations. Overall, reliability and user experience are inconsistent.

### Pros

- Location-specific staff provide excellent customer service (e.g., Helena, MT Lyndale Ave; Jefferson City, MO Ellis Blvd).
- Reservation process can be fast and easy where it works.
- The app is intended to streamline rental management (reservations, pickup/return) and is used by some users to manage their rental process.

### Cons

- Frequent crashes and update loops that block renting.
- Return flow in the app is broken and after-hours return feature is unreliable.
- Excessive and misconfigured location permissions (constant prompts, 24/7 tracking concerns).
- Billing issues including unexpected charges and toll fees that are hard to dispute or remove.
- Support options are poor (blank 'Support' tab and limited, slow or unhelpful assistance).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id989307692)