# instashop: Groceries & more

> Delivering from shops you love

Canonical page: [https://chrome-stats.com/d/id989276051](https://chrome-stats.com/d/id989276051)

## Overview

- **ID:** `id989276051`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** InstaShop Ltd
- **Category:** Food & Drink
- **Rating:** 4.70 / 5 (14,986 ratings)
- **Version:** 9.8.3
- **Last updated:** 2026-09-03
- **First published:** 2015-06-11
- **Size:** 119 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/instashop-groceries-more/id989276051)
- **Website:** [https://instashop.com/](https://instashop.com/)
- **Privacy policy:** [https://instashop.com/policy](https://instashop.com/policy)

## Description

instashop: Groceries & more is your go-to app for shopping from beloved local shops—supermarkets, pharmacies, bakeries, pet stores, and more—delivered to your door in the UAE and Egypt. Find your favorites, discover new gems, and shop everything in one place.

Enjoy fast, flexible delivery (as fast as 20 minutes where available), scheduling options, and an expansive catalog of 1,000,000+ products across groceries, fresh produce, pharmacy essentials, home goods, and more. Plus, you can donate to trusted charities through the app.

## Rankings

- #13,943 — Overall
- #18 — handle
- #80 — deliver

## Review summary

Users repeatedly complain about very poor customer service and difficulty contacting support, with slow or no responses. Deliveries are frequently late or cancellations occur. Pricing is inconsistent, with charges changing after payment and perceived overcharging. Several reviews note unhelpful or automated support, minimal direct contact options, and unresolved order problems, resulting in a highly negative overall experience.

### Cons

- Poor and unresponsive customer service with no easy way to reach a human (no phone support, limited contact options, delayed responses).
- Delivery is consistently late or unreliable, with many orders arriving late or being canceled.
- Pricing inconsistencies and unexpected changes after payment, including items being overcharged or price differences from the app.
- Inadequate support channels and ineffective or automated chat that fails to resolve issues promptly.
- Order problems such as missing or incorrect items and slow/refund processing.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id989276051)