# RideYellow - Your taxi app

> Safe rides on-demand.

Canonical page: [https://chrome-stats.com/d/id989271127](https://chrome-stats.com/d/id989271127)

## Overview

- **ID:** `id989271127`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** National Taxi Services
- **Category:** Travel
- **Rating:** 1.60 / 5 (7 ratings)
- **Version:** 3.81
- **Last updated:** 2026-08-18
- **First published:** 2015-05-09
- **Size:** 49 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/rideyellow-your-taxi-app/id989271127)
- **Website:** [http://www.rideyellow.com](http://www.rideyellow.com/)
- **Privacy policy:** [https://rideyellow.com/privacy-policy/](https://rideyellow.com/privacy-policy/)

## Description

RideYellow is a safe, on-demand taxi Chrome extension that gives you a ride in minutes across multiple U.S. cities. You’ll see your total trip price upfront before booking, can request immediate pickups or schedule rides, and pay with a card or cash using Ride Sync for hassle-free curbside payments.

All RideYellow drivers pass strict government background checks, and every ride is covered by 24/7 insurance. Enjoy savings with 25% off RideYellow app trips in Los Angeles County and other select areas. Check availability at rideyellow.com/cities, and learn how to drive or get help at rideyellow.com/help.

## Rankings

- #595,207 — Overall

## Review summary

User reviews show RideYellow struggles mainly with reliability and billing. The app frequently crashes during booking and payment, and payment flow problems (adding cards, discounts, charges) are common. Driver reliability is also a major issue (late arrivals, no-shows, poor communication), and customer support is hard to reach. While some users appreciate pre-scheduling and pricing, these recurring issues significantly detract from the app’s usability and trust.

### Pros

- Pre-scheduling rides is a valued feature.
- Pricing is seen as competitive or decent by several users.
- Some users view RideYellow as a safer, more legitimate cab option than ride-share alternatives.

### Cons

- App instability and crashes during booking, scheduling, and payment.
- Payment issues: difficulties adding a card, discounts not applying, and unexpected or duplicated charges.
- Driver reliability concerns: late pickups, no-shows, and miscommunications about ETA or location.
- Poor customer support accessibility: hard to contact for help or lack of direct support options.
- Scheduling failures and long wait times for airport or early-morning rides.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id989271127)