# Etihad

> Book, Check-in & Travel Smart

Canonical page: [https://chrome-stats.com/d/id988860942](https://chrome-stats.com/d/id988860942)

## Overview

- **ID:** `id988860942`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Etihad Airways
- **Category:** Travel
- **Rating:** 4.50 / 5 (18,099 ratings)
- **Version:** 8.1.2
- **Last updated:** 2026-09-17
- **First published:** 2016-04-19
- **Size:** 188 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/etihad/id988860942)
- **Website:** [http://www.etihad.com/mobileapp](http://www.etihad.com/mobileapp)
- **Privacy policy:** [https://www.etihad.com/en/legal/privacy-policy](https://www.etihad.com/en/legal/privacy-policy)

## Description

Etihad is a travel companion app that lets you book flights, check in, and manage your bookings across Economy, Business, and First. Enjoy mobile boarding passes, real-time flight status alerts, and easy seat selection, with the ability to add lounge access, extra baggage, and Priority Boarding. Benefit from exclusive travel deals tailored to your route.

With the Etihad Guest program, you can manage miles and unlock exclusive benefits. Explore Abu Dhabi Stopover packages, trending destinations, and top travel experiences. Download the app now for effortless booking and a smoother journey from start to finish.

## Rankings

- #12,775 — Overall
- #28 — airline
- #42 — status
- #55 — class

## Review summary

User reviews repeatedly cite a problematic app experience: instability (crashes, freezes, slow responses), booking/cancellation/refund issues, login/access problems, and weak customer support. Usability flaws like duplicate apps and hard navigation further reduce usefulness. Some positive notes exist ( visuals, service ), but overall app reliability and UX are the dominant concerns.

### Cons

- App instability and bugs: frequent crashes, freezes, slow/unresponsive behavior that hinder bookings, baggage changes, and password resets.
- Booking, cancellation, and refunds problems: in-app changes often fail; reservations can’t be canceled; schedule changes occur without consent; loyalty rewards and pricing issues arise.
- Account/login issues: users can’t log in, incorrect passcodes, and password reset emails are not delivered.
- Poor customer service and support responsiveness: reviews cite difficulty contacting or unhelpful responses.
- Usability/design flaws: duplicate apps, non-intuitive navigation, trouble finding boarding passes, and lack of cross-app data syncing.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id988860942)