# MyUMobile

> Utilities

Canonical page: [https://chrome-stats.com/d/id986248783](https://chrome-stats.com/d/id986248783)

## Overview

- **ID:** `id986248783`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** U Mobile
- **Category:** Utilities
- **Rating:** 2.60 / 5 (98 ratings)
- **Version:** 3.15.1
- **Last updated:** 2026-08-25
- **First published:** 2015-08-12
- **Size:** 85 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/myumobile/id986248783)
- **Website:** [http://www.u.com.my](http://www.u.com.my/)
- **Privacy policy:** [https://www.u.com.my/en/personal/support/terms-conditions/others/privacy-notice](https://www.u.com.my/en/personal/support/terms-conditions/others/privacy-notice)

## Description

MyUMobile is a Chrome extension that puts your U Mobile account management in one place. It’s available to U Mobile Prepaid and Postpaid subscribers, letting you view bills and statements, review top-up history, monitor usage, and pay or top up directly from the extension.

You can also purchase add-ons, subscribe to additional data, voice minutes and SMS, and redeem exclusive rewards — all within a secure, streamlined interface.

## Rankings

- #168,872 — Overall
- #87 — mobile

## Review summary

Users repeatedly report a buggy and unreliable MyUMobile app with login failures, crashes, and forced updates that prevent usage. Payment/top-up issues and incorrect balances are common, along with poor network coverage from U Mobile. Customer support is perceived as unhelpful, worsening frustration. Overall, the app is seen as a source of more problems than a helpful tool for managing accounts or plans.

### Cons

- Frequent login issues and app crashes, making the app unusable for many users.
- Mandatory/forced updates block usage and are highly frustrating; users want to avoid updating.
- Poor network coverage and slow/unstable data from U Mobile; even with the app, performance is bad.
- Payment and top-up problems, including failed transactions and balance discrepancies.
- Perceived lack of responsive customer support and help options (no real support via call or chat).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id986248783)