# Hello Alfred

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id984606561](https://chrome-stats.com/d/id984606561)

## Overview

- **ID:** `id984606561`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Alfred Club Inc
- **Category:** Lifestyle
- **Rating:** 4.70 / 5 (2,107 ratings)
- **Version:** 2.32.0
- **Last updated:** 2026-06-03
- **First published:** 2015-06-24
- **Size:** 99 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hello-alfred/id984606561)
- **Website:** [https://helloalfred.com](https://helloalfred.com/)
- **Privacy policy:** [https://www.helloalfred.com/privacy](https://www.helloalfred.com/privacy)

## Description

Hello Alfred is the in-home hospitality platform that combines a dedicated team with smart technology to simplify home life. Through a single app you can book grocery delivery, cleaning, exclusive events, and classes, while a personal Alfred team anticipates your needs and personalizes every service.

How it works: sign up to see if you live in an Alfred building, request help in the app, and come home happy with tasks done. Quick stats: 1M+ requests completed, services across 20+ U.S. cities, and recognition as an innovator in the home-living space.

## Rankings

- #39,226 — Overall

## Review summary

Reviews frequently cite performance failures (slow loads, crashes), friction in submitting maintenance requests, and troubling fees/ads as major negatives. Privacy concerns and inconsistent customer support also recur. A few praise the concept and occasional friendly service, but overall execution issues dominate.

### Pros

- Appealing concept: many reviewers see Hello Alfred as a promising resident concierge/platform with useful features.
- Perceived helpfulness when support responds: at least one review notes friendly and helpful treatment from staff.

### Cons

- Severe performance and reliability issues: app is slow to load, crashes, freezes, or won’t open.
- Maintenance/requests flow problems: submitting maintenance requests is cumbersome, image uploads are slow, and excessive or unclear options disrupt the process.
- Fees and marketing pressure: mandatory amenity fees (e.g., $50/month) plus payment/booking fees, plus ongoing vendor promotions and ads.
- Privacy and communications concerns: sharing of tenant contact info with building/vendors, difficulty unsubscribing from emails, and persistent texts after leaving a building.
- Customer support quality: often unresponsive or hard to reach, with reports of slow responses and poor escalation.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id984606561)