# American Well for Clinicians

> Medical

Canonical page: [https://chrome-stats.com/d/id982388638](https://chrome-stats.com/d/id982388638)

## Overview

- **ID:** `id982388638`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** American Well
- **Category:** Medical
- **Rating:** 1.60 / 5 (64 ratings)
- **Version:** 12.13.310
- **Last updated:** 2026-08-17
- **First published:** 2015-04-19
- **Size:** 48 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/american-well-for-clinicians/id982388638)
- **Website:** [http://www.americanwell.com/](http://www.americanwell.com/)
- **Privacy policy:** [http://www.americanwell.com/privacy-policy.html](http://www.americanwell.com/privacy-policy.html)

## Description

American Well for Clinicians is a telehealth extension that enables providers to conduct secure, HIPAA-compliant live video visits with patients on iPhone or iPad. You can set your availability, manage your patient panel or see new patients, take clinical notes, diagnose and prescribe when appropriate, review clinical and pharmacological data, view real-time Apple Health biometrics, and receive automatic payments.

It connects to the American Well telehealth ecosystem, a leading US provider with Apple Health integration. To start seeing patients, identity and credentials must be verified by the Online Care Group. Medical services are not available in Alabama, Alaska, Arkansas, Louisiana and Texas; nutrition in all states except Kentucky; behavioral health is available in all states.

## Rankings

- #238,154 — Overall

## Review summary

Overall, clinicians appreciate the concept and scheduling capabilities of American Well, but repeatedly report major reliability and integration problems. The Converge rollout frequently blocks access to Converge appointments and messaging, while the app struggles with login stability, persistent logouts, and circular waiting indicators. Appointment visibility and calendar synchronization across devices are inconsistent, causing missed or hidden appointments. Support options are inadequate, and the mobile app lacks several features found on the web version. A minority see value in telemedicine use and note some improvements, but the experience remains unstable for most providers.

### Pros

- Easy to use with a clean design, especially for scheduling.
- Scheduling-focused workflow and flexibility for telemedicine (ability to practice remotely).
- Perceived improvement over time for scheduling and overall usability.

### Cons

- Severe reliability issues: frequent crashes, freezing, and forced relogs.
- Converge integration problems: cannot view Converge appointments or use Converge messaging; legacy view remains.
- Calendar/scheduling visibility problems across platforms: missing or hidden appointments and inconsistent syncing.
- Login/authentication friction: repeated login problems, waiting indicators, and limited or unclear support options (no forgot password, no easy way to get tech support).
- Feature gaps and parity with the web version, plus limited support responsiveness.

## Similar extensions and apps

- [Amwell Private Practice](https://chrome-stats.com/d/id1503987969) — 5.00 / 5
- [PartneredWell](https://chrome-stats.com/d/id6746802915) — 5.00 / 5
- [AW Touchpoint](https://chrome-stats.com/d/id1221987053) — 4.60 / 5
- [AmeriTalk MD](https://chrome-stats.com/d/id6764006527)
- [Phila](https://chrome-stats.com/d/id6755953225)
- [GoldCare Health & Wellness](https://chrome-stats.com/d/id6458223345) — 1.50 / 5
- [Telehealer Professional](https://chrome-stats.com/d/id1437700284) — 5.00 / 5
- [AnywhereCare](https://chrome-stats.com/d/id1189165196) — 2.60 / 5
- [ShareWELL Health](https://chrome-stats.com/d/id6761624580) — 5.00 / 5
- [Smart Clinic](https://chrome-stats.com/d/id1433894182)
- [WellHealth Quality Care](https://chrome-stats.com/d/id803540345) — 1.00 / 5
- [AnytimeWell App](https://chrome-stats.com/d/id6737461786) — 5.00 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id982388638)