# MyMTN

> Utilities

Canonical page: [https://chrome-stats.com/d/id977968085](https://chrome-stats.com/d/id977968085)

## Overview

- **ID:** `id977968085`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MTN
- **Category:** Utilities
- **Rating:** 3.20 / 5 (809 ratings)
- **Version:** 2.1.13
- **Last updated:** 2022-06-21
- **First published:** 2015-04-21
- **Size:** 62 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mymtn/id977968085)
- **Website:** [https://www.mtn.com](https://www.mtn.com/)
- **Privacy policy:** [https://www.mtn.com/MTNGroup/pages/privacy-statement.aspx](https://www.mtn.com/MTNGroup/pages/privacy-statement.aspx)

## Description

MyMTN is an all-in-one extension that puts MTN services at your fingertips. Top up airtime, buy bundles, pay bills, and manage your mobile needs quickly—no waiting on hold.

Designed to give subscribers greater control, MyMTN lets you access MTN information and services 24/7, streamlining self-service right from your browser.

## Rankings

- #69,820 — Overall

## Review summary

User reviews across multiple languages consistently criticize MyMTN for reliability and usability. The most recurring issues are login/OTP friction, persistent network problems and slow performance, and a confusing, poorly organized interface. Several users report delays or failures in reflecting balances or credited data after top-ups or upgrades. Privacy concerns (location access) and regional availability/compatibility (emigration or Gulf region restrictions) are also mentioned. A small number express positive sentiments, but overall experience trends negative, highlighting the need for stability, clearer navigation, and accurate account updates.

### Cons

- Frequent login and OTP requirements; users report having to login repeatedly and enter OTP codes.
- App reliability issues: frequent network problems, crashes, and general unresponsiveness even with good connection.
- Poor UI/UX and navigation: cramped UI on small screens, slow navigation, confusing categorization and poor control responsiveness.
- Balance/top-up delays and credit issues: top-ups or purchased data not reflecting promptly or not credited after upgrades.
- Privacy/regional access concerns: mandatory location permissions; limited availability for users emigrating or in Gulf regions.

## Similar extensions and apps

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- [My MTN Ghana](https://chrome-stats.com/d/id1466214871) — 4.30 / 5
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- [myMTN NG](https://chrome-stats.com/d/id1570860098) — 4.40 / 5
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- [MyMTC Namibia](https://chrome-stats.com/d/id1527984616) — 1.70 / 5
- [TNM Smart App](https://chrome-stats.com/d/id1286645382) — 3.60 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id977968085)