# SoCo Connect

> Utilities

Canonical page: [https://chrome-stats.com/d/id973184227](https://chrome-stats.com/d/id973184227)

## Overview

- **ID:** `id973184227`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** County of Sonoma Information Systems Department
- **Category:** Utilities
- **Rating:** 1.90 / 5 (21 ratings)
- **Version:** 5.48.1
- **Last updated:** 2025-06-11
- **First published:** 2015-03-13
- **Size:** 47 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/soco-connect/id973184227)
- **Privacy policy:** [https://user.govoutreach.com/gogovapps/privacy.htm](https://user.govoutreach.com/gogovapps/privacy.htm)

## Description

SoCo Connect is a convenient way to report concerns. Download the app today!

SoCo Connect is a convenient way to report non-emergency community concerns and access County services.

Here's how it works:

1. See something that needs to be fixed (potholes, street light problems, plugged culverts, etc.)?
2. Submit a request and attach a photo.
3. County staff receives the request and fixes the problem.
4. You are notified when the request is completed.

You can monitor requests, provide comments, follow other requests in your community and check out the latest County news and events. Local government functions at its best when everyone participates. Download the app to get started today!

## Rankings

- #354,823 — Overall

## Review summary

SoCo Connect is a promising idea with broad reporting options and useful county information. When it works, users find it handy and effective. However, it suffers from persistent reliability problems (crashes, sign-in issues, submission failures), photo attachment issues, and login barriers. Device compatibility problems (notably with newer iPhones) and uneven county responsiveness further hinder use. Stability and UX fixes—especially for account flow, image uploads, and cross-device support—are needed to realize its potential.

### Pros

- Good idea and a useful resource for reporting county issues in the user’s area.
- Comprehensive reporting options and access to road/closure information and local government contacts.
- When it works, the app is handy and reports can be submitted effectively.
- Fast initial responses reported by some users.

### Cons

- Frequent reliability issues: crashes on startup, sign-in problems, and inability to add or submit reports.
- Submission hangs and stalls with errors, preventing progress.
- Photo upload/attachment failures: users cannot attach or load pictures.
- Account creation and login barriers, with limited or slow support.
- Device compatibility problems, especially with iPhone models (e.g., iPhone 15).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id973184227)